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Laptop not updating

  • 13-03-2011 12:53am
    #1
    Rebel1977
    Registered Users, Registered Users 2 Posts: 802 ✭✭✭


    I have a problem with my laptop lately in that when I go to shutdown it does to log off, then blue screen (vista operating system) says updating your system update 1 of 4 etc dont power off your machine.

    But my problem is that this stays on, even left laptop on overnight and the exact same message was on it in the morning, only way to get rid if to power off which I have no choice to do.

    Notice when I do turn it back on it takes ages to get onto the desktop and is very slow in loading.

    Has anyone any solutions for me as to why this is and how it can be fixed ?


Comments

  • #2
    Razzuh
    Registered Users, Registered Users 2 Posts: 184 ✭✭Razzuh


    Hi,

    There are a lot of reasons why updates can fail. Here's what to do first:

    Make sure you are logged on as a computer administrator: (go to 'users' in control panel and check 'administrator' is written somewhere around your username)

    Click 'Start'->allPrograms-> Windows Update.

    Use this to search for and install updates. It should try to install the updates on front of you and it might give you an error message if they fail here like they do when they try to install during shutdown.

    If they still fail and you don't get an error or some kind of message, go to control panel and click 'administrator tools'. Open 'Event viewer' and look through the logs in here for error messages.

    Post back with any error messages or error codes that you get and then we can try to find a solution.


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