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Trying to connect

  • 13-03-2011 9:01pm
    #1
    wb
    Registered Users, Registered Users 2 Posts: 1,752 ✭✭✭


    Trying to connect my missus' laptop to our wireless UPC broadband.

    The problem is that it doesn't ask for the password when I click on it.

    It just says 'Getting information from UPC.. (number) '

    Then it says 'Windows was unable to connect to this network'

    How do I get to input the password?


Comments

  • #2
    ElectricGirl
    Registered Users, Registered Users 2 Posts: 48 ✭ElectricGirl


    Depending on what OS you have there should be an option to go to advanced settings, delete the network, refresh and it might ask you to put in the password then?


  • #3
    Gone Drinking
    Registered Users, Registered Users 2 Posts: 2,809 ✭✭✭Gone Drinking


    Try adding the connection manually, by inputting all the relevant information as apposed to letting the PC do it. Add the SSID, put in the password etc.

    I've heard of a few people having these sort of problems with UPC routers recently.


  • #4
    spider guardian
    Closed Accounts Posts: 884 ✭✭✭spider guardian


    I've had a problem like this with UPC routers. The way I solved it was to connect to the router with a network cable, log into the control panel and disable 'Wi-Fi Protected Setup'. It should really be disabled by default, causes more problems than it's worth.


  • #5
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Is Windows standard firewall turned on?
    Try turning it off and see if it makes a difference when trying to connect.


  • #6
    uch
    Registered Users, Registered Users 2 Posts: 7,012 ✭✭✭uch


    spider guardian wrote: »
    I've had a problem like this with UPC routers. The way I solved it was to connect to the router with a network cable, log into the control panel and disable 'Wi-Fi Protected Setup'. It should really be disabled by default, causes more problems than it's worth.


    Hey Spider Guardian do you mean logging into the router (192.168.1.1) to do this ???

    21/25



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  • #7
    spider guardian
    Closed Accounts Posts: 884 ✭✭✭spider guardian


    Yes, try leaving the username blank and using 'admin' as the password. The option to disable Wi-Fi Protected Setup should be in there somewhere


  • #8
    wb
    Registered Users, Registered Users 2 Posts: 1,752 ✭✭✭wb


    Thanks for the replies folks - I fixed it by deleting all the old wireless accounts and setting up a 'new' one from scratch (the UPC one).


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