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Credit on bill

CoolGirl101 · 2011-03-14 13:10:10

Hey, Just got the first bill for our new apartment, and it is surprisingly cheaper than we expected.. Anyway my question is, on our last bill, it said we had e119cr, but this bill is 82.88, why hasn't the credit carried over to this bill? thanks.

14-03-2011 2:10pm

#1

CoolGirl101

Closed Accounts Posts: 357 ✭✭

Join Date: March 2011

Posts: 328

Hey,
Just got the first bill for our new apartment, and it is surprisingly cheaper than we expected..
Anyway my question is, on our last bill, it said we had e119cr, but this bill is 82.88, why hasn't the credit carried over to this bill?
thanks.

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Comments

#2 14-03-2011 2:23pm

Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi CoolGirl101,

Can you see on your latest bill a section entitled 'Balance forward', where the separate charges are itemized? If the credit amount is shown here, it would mean that it has been taken into consideration.

Please feel free to PM me your account details if you would like me to look into this for you.

Thanks,

David.

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#3 14-03-2011 2:30pm

CoolGirl101

Closed Accounts Posts: 357 ✭✭

Join Date: March 2011

Posts: 328

Ok, sent you a message, thanks.

0