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Repaeting Explorer shutting down/restarting messages

  • 22-03-2011 10:24pm
    #1
    Registered Users Posts: 487 ✭✭


    Hi,
    Having a problem with my PC at the moment. When I turn it on my computer But I have not clicked on Windows Explorer I get a message saying windows explorer has stopped working followed by Windows Explorer is restarting. This keeps repeating. If I press cancel then Problem Reports and Solutions box appears and the first two messages keep repeating.

    Anybody knows what this is and how do I stop it. All help appreciated


Comments

  • Registered Users, Registered Users 2 Posts: 223 ✭✭Verres


    Sounds like a fairly low-level issue with the OS. To fix this, I would rebuild the PC from scratch. Get all the data that you want to save off the machine, and then reinstall the OS from the original disks.

    If you think you might have a virus, DBAN the harddrive before you rebuild (once you have your data safely backed up, obviously!!)


  • Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭FSL


    Running chkdisk from the OS CD might help. There may be a bad sector causing explorer to malfunction which chkdisk may be able to rectify.


  • Registered Users, Registered Users 2 Posts: 3,491 ✭✭✭francois


    Try a system restore to a date before the issue started
    You shouldn't need to do a rebuild-I presume it is XP, if a restore doesn't work, pop in the XP disc and choose repair option


  • Registered Users, Registered Users 2 Posts: 7,011 ✭✭✭uch


    Apply latest service Pack, nothing else

    21/25



  • Registered Users, Registered Users 2 Posts: 7,011 ✭✭✭uch


    LIGHTNING wrote: »
    ?? What if he is already on the latest service pack. Updating to a newer service pack wont make any difference.



    Re-apply, have done this thousands of times to fix explorer issues, just because you are on the latest service does not mean re-applying it will not fix issues for you.

    21/25



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