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Are Eircom blocking websites now?

ultra55ound · 2011-03-23 22:59:27

I can't access several websites that I normally can (imgur.com, adverts.ie, soundcloud.com etc) and some sites have been blocked for an age (donedeal.ie, ehow.com) I know they're up because I can get them on my phone, and they're down for a friend of mine who's also on eircom. So anyone know what the story is?

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23-03-2011 11:59pm

#1

ultra55ound

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I can't access several websites that I normally can (imgur.com, adverts.ie, soundcloud.com etc) and some sites have been blocked for an age (donedeal.ie, ehow.com)

I know they're up because I can get them on my phone, and they're down for a friend of mine who's also on eircom.

So anyone know what the story is?

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#2 24-03-2011 12:31am
SamandFrank

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nope i'm with eircom and they work fine for me.

imgur.com, adverts.ie, soundcloud.com

must be your computer

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#3 24-03-2011 10:22am
ttcomet

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I am on eircom and they work fine for me too.
Try change your DNS

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#4 24-03-2011 12:07pm
ultra55ound

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Thanks, I'll give that a go later on

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#5 24-03-2011 12:09pm
jor el

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Thread moved to the Talk to eircom forum, as they would be in the best position to answer why this might be happening to you. Perhaps a routing or DNS issue.

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#6 24-03-2011 12:43pm
eircom: Ant

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jor el wrote: »

Thread moved to the Talk to eircom forum, as they would be in the best position to answer why this might be happening to you. Perhaps a routing or DNS issue.

Hi Guys,

Thanks for your posts and advices on our Forum. I've also just confirmed that I'm able to access these directly - on the eircom network.

As mentioned, it is likely a dns or computer /software related issue. Some of these sites may block pings or traceroute, so you might want to try an nslookup and check that the auth servers are recognising the domains :

H:\>nslookup adverts.ie
Server: XXXXX.eircom.ie
Address: X.X.X.X

Non-authoritative answer:
Name: adverts.ie
Addresses: 208.94.146.80, 208.94.146.81, 20

H:\>nslookup soundcloud.com
Server: XXXXX.eircom.ie
Address: X.X.X.X

Non-authoritative answer:
Name: soundcloud.com
Address: 178.249.137.64

H:\>nslookup imgur.com
Server: XXXXX.eircom.ie
Address: X.X.X.X

Non-authoritative answer:
Name: imgur.com
Addresses: 173.231.140.219, 173.231.140.218

H:\>

If still unable to get a resolve your domain query, try changing your DNS - as advised earlier.
Eircom's DNS are as follows :

Primary DNS:
213.94.190.194
Secondary DNS:
213.94.190.236

I hope the above will be of assistance.

Regards,
Ant

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#7 24-03-2011 7:53pm
ultra55ound

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I was actually using the google DNS servers all along, I switched over to the eircom ones but still no good. nslookup is returning and address but if I try to use that IP address in the browser it still doesn't work.

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#8 25-03-2011 12:39pm
eircom: Ant

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ultra55ound wrote: »

I was actually using the google DNS servers all along, I switched over to the eircom ones but still no good. nslookup is returning and address but if I try to use that IP address in the browser it still doesn't work.

Hi ultra55ound,

Suggestion might be to connect to these sites on another computer, or phone, device.

It may be the firewall or Anti-virus prog blocking your computer Internet acceess. Testing with a different device should help eliminate where the problem is. You might also try a different Internet browser.

But, certainly these sites are visible from the eircom network- adverts.ie is used quite abit by eircom customers.

Cheers again
Ant

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#9 14-10-2014 10:25pm
michaelotoole

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Posts: 64

I'm having the same issue but with different site...

For example: speedtest.net is unreachable form any of my PC's... I can however ping it successfully...

I've also noticed over the week or so, a similar situation trying to link to site returned by google search... in all case the site are up and running as checked at (websitenotworking) but I can't access them...

It may be unrelated but I found many site I visit (on a regular basis) are taking quite a time to respond...
Mike

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#10 14-10-2014 10:41pm
Mr Velo

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Posts: 1726

michaelotoole wrote: »

I'm having the same issue but with different site...

For example: speedtest.net is unreachable form any of my PC's... I can however ping it successfully...

I've also noticed over the week or so, a similar situation trying to link to site returned by google search... in all case the site are up and running as checked at (websitenotworking) but I can't access them...

It may be unrelated but I found many site I visit (on a regular basis) are taking quite a time to respond...
Mike

Same here - thought it was m y connection.
Tried Speedtest.net app on my android and ios devices and both fail.
Works fine if i turn off wifi.

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#11 14-10-2014 10:44pm
Nowso

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Flush your dns on your laptop

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#12 14-10-2014 10:47pm
Mr Velo

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Nowso wrote: »

Flush your dns on your laptop

Doesn't work. Seems to be a bigger issue.

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#13 14-10-2014 11:39pm
Traction

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Posts: 25

same problem here.
twitter page often very slow to load or sometimes images wont load on twitter mobile app.

Unable to run speet tests on
speedof.me
speedtest.net

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#14 14-10-2014 11:45pm
harr

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Posts: 4334

Same problems for me tonight,Twitter,facebook,adverts ,speedtest all affected with images not loading or just not loading at all...All working fine over 3G/4G .....

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#15 15-10-2014 8:54am
Doodah7

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Posts: 3580

Just to add to the chorus, Facebook and Twitter were VERY slow last night and speedtest.net has not worked for two days either through a Mac, PC or through its apps on mobile devices...

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#16 15-10-2014 1:21pm
eircom: Colm

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Posts: 241

Hi there

Thanks for bringing this to our attention. We have brought this to the attention of Managers in Technical Support. As soon as we receive a response we will update you here,

thanks
Colm

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#17 16-10-2014 9:53pm
Traction

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Posts: 25

Problem seems to be gone.
All ok yesterday and today.

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#18 17-10-2014 1:33pm
eircom: Colm

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Traction wrote: »

Problem seems to be gone.
All ok yesterday and today.

Hi Traction,

Glad to hear this. If it recurs please let me know.

Colm

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#19 19-10-2014 12:15pm
michaelotoole

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Same here, problem gone but why did t happen in the first place?

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#20 20-10-2014 11:45am
eircom: Alan

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michaelotoole wrote: »

Same here, problem gone but why did t happen in the first place?

Hi michaelotoole

I'm unaware of this and we will be unable to offer technical reasons/details behind such issues although I do apologies for the inconvenience this created.

Thanks
Al

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#21 27-10-2014 3:06pm
michaelotoole

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Join Date: October 2010

Posts: 64

Appreciate the post Alan, thanks for the reply...

The problem could be anywhere in the chain, it's a big internet... not necessarily an Eircom issue...

Mike

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#22 27-10-2014 3:54pm
michaelotoole

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Posts: 64

An edit to my previous post resulted in this post?

Just to add, the last occasion I noticed this, I tested my download speed and it was all over the place.... speeds were about 10/20% of normal and occasionally it would not work at all...
Mike

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#23 27-10-2014 4:49pm
IDencI

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I am not even on the eircom network and I'm not able to access certain sites.

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#24 28-10-2014 1:21pm
eircom: Tracey

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michaelotoole wrote: »

An edit to my previous post resulted in this post?

Just to add, the last occasion I noticed this, I tested my download speed and it was all over the place.... speeds were about 10/20% of normal and occasionally it would not work at all...
Mike

Ok Mike. The best advice I can offer is to report this to our support team on 1890 260 260 (tel number and option 0)
They'll be able to troubleshoot with you to identify the issue and hopefully resolve it.

Thanks

Tracey

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