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credit question

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  • 24-03-2011 2:54pm
    #1
    psychosax
    Registered Users Posts: 31 ✭


    Hi, I moved back to eircom for home phone & broadband last December and on the form I filled out there was an option to keep your own router and get €30 credit. just checked my bill online(which is my 3rd bill) and still havent received this credit:eek:

    I rang customer care after my first bill to enquire and was told "ah it will be on the next one"!

    same after 2nd bill,,,, any idea what I should do next?

    TIA


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  • Options
    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    psychosax wrote: »
    Hi, I moved back to eircom for home phone & broadband last December and on the form I filled out there was an option to keep your own router and get €30 credit. just checked my bill online(which is my 3rd bill) and still havent received this credit:eek:

    I rang customer care after my first bill to enquire and was told "ah it will be on the next one"!

    same after 2nd bill,,,, any idea what I should do next?

    TIA
    Hi psychosax
    if you PM me your tel. no. I can look into this for you.
    Tony


  • Options
    #3
    psychosax
    Registered Users Posts: 31 ✭psychosax


    thanks Tony, PM sent:)


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    #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    psychosax wrote: »
    thanks Tony, PM sent:)
    Thanks psychosax, credit issued see my PM for details.
    Tony


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