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  • 28-03-2011 10:11pm
    #1
    jakdelad
    Closed Accounts Posts: 452 ✭✭


    how is it the emergency telephone to contact the ESB is an 1850 number??
    with all the millions the screw out of us
    could they not like every other electricity company in europe
    have a free phone emergency number

    sorry jim your still sizzling on the esb wire
    only i have no credit to ring the lo call emergency number


Comments

  • #2
    Electric Ireland: Carol
    Closed Accounts Posts: 8 ✭Electric Ireland: Carol


    Hi Jakdelad

    Thanks for your comments. Unfortunately this is a Customer Supply forum and the emergency 1850 telephone number you refer to is for ESB Networks which is acually a seperate company. If you want to email them your comments (for free!!) you can email esbnetworks@esb.ie.

    Thanks

    Carol


  • #3
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Electric Ireland: Carol wrote: »
    Hi Jakdelad

    Thanks for your comments. Unfortunately this is a Customer Supply forum and the emergency 1850 telephone number you refer to is for ESB Networks which is acually a seperate company. If you want to email them your comments (for free!!) you can email esbnetworks@esb.ie.

    Thanks

    Carol
    OK Carol let's forget about 1850 373 999 for the moment. What about 1850 373 373 for supply queries? I have free local and national all but have to pay through the nose to use YOUR 1850 number. The days of value in 1850 or 1890 numbers is long gone. Why not have a 01 , 021, or whatever number on the bills as well?


  • #4
    looder
    Registered Users, Registered Users 2 Posts: 1,238 ✭✭✭looder


    Zayne Limited Rainbow wrote: »
    OK Carol let's forget about 1850 373 999 for the moment. What about 1850 373 373 for supply queries? I have free local and national all but have to pay through the nose to use YOUR 1850 number. The days of value in 1850 or 1890 numbers is long gone. Why not have a 01 , 021, or whatever number on the bills as well?
    From saynoto1890.com:
    ESB Customer Supply
    Customer Service / Billing 1850372372 Call Instead – 018529534
    Meter Readings 1850337777 Call Instead – do it online for free
    New Connections 1850372757 Call Instead – 0214947260

    You know, not everyone has a free call to landlines bundle. You can't blame the ESB for having a callsave number. They're trying to do people a favour with it. Although, it's a good suggestion to have both numbers on the bill/ESB literature.

    They also seem to be located here: http://www.esb.ie/main/home/contact.jsp


  • #5
    Electric Ireland: Pat
    Closed Accounts Posts: 17 ✭Electric Ireland: Pat


    Hi Srameen, Carol is unavailable at the moment re
    OK Carol let's forget about 1850 373 999 for the moment. What about 1850 373 373 for supply queries
    Just to clarify 1850372372 is the Supply number, 1850 373 373 is an entirely different comany, I know that this issue has come up before with most 1850 numbers the caller pays for the first 2 or 3 minutes of the call after that the company involed pays for the balance.Both yourself and Looder make good points, you have free local and national whilst Looder correctly says that a lot of customers don't have bundle packages. I will pass on the comments about advertising our "non" 1850 numbers. To my knowledge most utilities, banks etc only offer the 1850/1890 but open to contradition on that


  • #6
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Electric Ireland: Pat wrote: »
    Hi Srameen, Carol is unavailable at the moment re

    Just to clarify 1850372372 is the Supply number, 1850 373 373 is an entirely different comany,

    Sorry Pat, 1850373373 was just a typo.

    I certainly think both sets of numbers should be quoted. Everybody I know with Broadband bundles has free call but must pay for 1850.

    Thanks again.


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