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Google help

  • 29-03-2011 11:10pm
    #1
    Goodne
    Registered Users, Registered Users 2 Posts: 382 ✭✭


    Hi, hope someone can help me out. I can't get google to load; I can get into any website (incl. here & Facebook) but when I try to google it won't load. I was onto my service provider today & they can't see any problem. It was working fine before; I'm not very technical so I haven't changed any settings that I know of. I have tried it on firefox & internet explorer. Hope this makes sense to someone, thanks.


Comments

  • #2
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Goodne wrote: »
    Hi, hope someone can help me out. I can't get google to load; I can get into any website (incl. here & Facebook) but when I try to google it won't load. I was onto my service provider today & they can't see any problem. It was working fine before; I'm not very technical so I haven't changed any settings that I know of. I have tried it on firefox & internet explorer. Hope this makes sense to someone, thanks.
    You'e sure you're connected to the internet?
    Try clearing your browser cache: Press
    Ctrl shift delete


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    You might have one of the numerous Google redirect malware infections.


  • #4
    Goodne
    Registered Users, Registered Users 2 Posts: 382 ✭✭Goodne


    Yes its connected. Not sure what you mean about clearing the browser cache. When I was on the phone to upc they changed the ssid? (not sure know I have a new id & password now)


  • #5
    Goodne
    Registered Users, Registered Users 2 Posts: 382 ✭✭Goodne


    Karsini wrote: »
    You might have one of the numerous Google redirect malware infections.
    - would it not redirect the page somewhere? at the moment it just stays trying to load forever.


  • #6
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    download malwarebytes free version:
    http://www.malwarebytes.org/
    Install it, Update it and run it. See if it finds anything.


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  • #7
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Goodne wrote: »
    - would it not redirect the page somewhere? at the moment it just stays trying to load forever.

    In theory it should, but what often happens is that the redirected site goes down or is taken down, therefore the redirect goes nowhere.


  • #8
    Goodne
    Registered Users, Registered Users 2 Posts: 382 ✭✭Goodne


    ok running malwarebytes at the moment; thanks all for the help so far


  • #9
    brianthomas
    Registered Users, Registered Users 2 Posts: 215 ✭✭brianthomas


    Goodne wrote: »
    ok running malwarebytes at the moment; thanks all for the help so far

    Let us know how the malware goes. May need that myself! Does that remove virus too or just find them?

    Clondalkin in Dublin



  • #10
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    brianthomas wrote: »
    Let us know how the malware goes. May need that myself! Does that remove virus too or just find them?

    It's mainly for malware and spyware. For virus removal I'd generally use
    http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool


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