Email Auto-responder

Rhythm Ireland

To the Eircom Support Team:

Hi,

Is it possible to set-up an automatic auto-responder to an @eircom.net email account? (eg. I am no longer using this email address, please re-send to new email address)

I know I can do it through exchange or through a rule in outlook but I was wondering if it was possible to do this directly from eircom.net?

You can do it for the old @iol.ie email addresses so I just thought I'd check!

Thanks

eircom: Mark

Rhythm Ireland wrote: »

To the Eircom Support Team:

Hi,

Is it possible to set-up an automatic auto-responder to an @eircom.net email account? (eg. I am no longer using this email address, please re-send to new email address)

I know I can do it through exchange or through a rule in outlook but I was wondering if it was possible to do this directly from eircom.net?

You can do it for the old @iol.ie email addresses so I just thought I'd check!

Thanks

Hi Rhythm Ireland,

I have asked support to look into this and I should have a response later today.

Thanks, Mark

thefinalstage

Are you using new webmail or the old 5Mb version op?

If you are using webmail and the advanced version you can click on "preferences" then "mail" and there is an option in there to set an auto reply message.

Rhythm Ireland

Hey,

I'm on the older version I think. The account was set-up in about 2001.
Screenshot below:

eircom: Mark

Rhythm Ireland wrote: »

Hey,

I'm on the older version I think. The account was set-up in about 2001.
Screenshot below:

Hi Rhythm Ireland,

Can you private message me with your eircom.net e-mail address and eircom landline number if you have one.

Thanks, Mark

Rhythm Ireland

Any word back about this yet Mark?

Thanks

eircom: Mark

Rhythm Ireland wrote: »

Any word back about this yet Mark?

Thanks

Hi Rhythm Ireland,

Apologies for the wait, I sent on a request to managers in broadband technical and they advised that the best thing to do is migrate you to the new eircom webmail service.

This can take up to 4 weeks as it is a better service however they did suggest you try.

"if it is a zimbra email address then there is an auto reply option
it is under [preferences] and [mail] about half way down the page"

Thanks, Mark

xperttaxis

Can you please upgrade my account too?

eircom: Alan

Hi xperttaxis

At this moment in time operations are working on an webmail improvement and once completed all new orders will be taken and unfortunately i have no estimated timeframe as to when this will be completed. For further and future updates on our webmail service please visit our community forums click here : http://community.eircom.net/t5/Service-Updates-and/To-all-our-webmail-users/m-p/22994#M29

Regards

Al

xperttaxis

Thanks Al

In the meantime I am trying to forward my email to another address. Can you set this up for me please?

eircom: Alan

Hi xperttaxis

Unfortunately I cannot perform this task for you but follow the link below you will find instructions and advice on doingso. Apologies for the inconvenience.
 
http://community.eircom.net/t5/E-mail-Online-Services/Forwarding-emails/td-p/5428
 
Regards
 
Al