No Sky 1 or Sky Atlantic

golfball37

Anyone else having this problem?

I had a sky engineer at the house this week who told me there was some interference that prevented these channels coming through, its been ongoing for the last 3 months.

Sky of course didn't mention this to me and told me I needed to upgrade to HD and this would fix my signal problem.

alanhiggyno1

udgrade to hd thats bull****..thats typical sky 4 u...i think ur dish just needs to be re alligned.works fine in clarecastle..did u check ur neighbours by chance

Clareman

I think you might get some better answers off the nice folks in the Satellite forum

Cantona's Collars

Is there a dect phone near the box? It can cause problems with some satellite channels.If so,move the phone away.

Lady Chatterton

I checked with my cousin who lives in the Tulla Road and he has not issues with either of the channels you mentioned. He used to have problems with Channel 4 but it was down to an alignment problem and when the disc was aligned all was well again.

32_4_1

ye im having the same problem. its says no signal is being received and turn the box off for 5 minutes and try again. tried it, and the signal still wont come up

Nibs05

I also had this problem a few months ago, I couldn't get sky 1,2 or 3. I decided to get Hd installed and I told the installer my problem. He replaced the LNB and hey Presto I got the channels back it also improved my reception.

rlogue

HD had nothing to do with it - you were had.

Nibs05

rlogue wrote: »

HD had nothing to do with it - you were had.

I got HD myself sky didn't mention that it could be a problem, just got the job done at the same time ( properly cheaper aswell)

golfball37

32_4_1 wrote: »

ye im having the same problem. its says no signal is being received and turn the box off for 5 minutes and try again. tried it, and the signal still wont come up

That's the one. The local Sky guy told me it was something to do with some mast recently installed on the Tulla Road yet Sky themselves won’t mention this. As one poster said above someone was had with the HD thing, they tried that on me but I got an honest engineer who told me straight.

Is there any recourse we can take? I’m paying for 4 channels that I cannot receive? Sky 1, Sky 2, Sky Arts 2 & Sky Atlantic. The engineer said it specifically effected these 4 channels. Unless enough of us ring sky to complain I don’t think they’ll do anything about it.

golfball37

Clareman wrote: »

I think you might get some better answers off the nice folks in the Satellite forum

Its specific to Clare and the Tulla Road in particular. There's no issue with the Sateliite.

swoofer

did you ever get sorted?? I am in Ennis, sorted a problem like this for a friend.

gb--

32_4_1

GBCULLEN wrote: »

did you ever get sorted?? I am in Ennis, sorted a problem like this for a friend.

gb--

what did you do?

32_4_1

golfball37 wrote: »

That's the one. The local Sky guy told me it was something to do with some mast recently installed on the Tulla Road yet Sky themselves won’t mention this. As one poster said above someone was had with the HD thing, they tried that on me but I got an honest engineer who told me straight.

Is there any recourse we can take? I’m paying for 4 channels that I cannot receive? Sky 1, Sky 2, Sky Arts 2 & Sky Atlantic. The engineer said it specifically effected these 4 channels. Unless enough of us ring sky to complain I don’t think they’ll do anything about it.

im gonna ring them tomorrow. i kept meaning to do it and never got around to it

swoofer

I got them the best quality sky cable and had the sky guy re-run the cable down the roof and into the sitting room. The initial cabling was done into the loft and then joined to cheap coax cable, run down cavity,then at the tv end the guy used a coax to f connector adapter to connect to sky box. It was awful. The new connection was direct from dish ie no joins.

The best cable is wf100, do a google and don't take alternative. However, there is no guarantee it will kill the mast if that is causing the problem but worth a try.

There was a lot of problems with mobile phones in germany and caused a bit of hassle.

read this link for a few more solutions.

//www.sam-radford.me.uk/interfere.htm

good luck

gb--

Mikefitzs

This is not just a problem around Tulla road or Ennis, I'm 6/7 miles west of Ennis with no Wimax etc. in the area I had a new HD box installed yesterday and Sky 1 and Sky Atlantic keep showing no signal being received. Had a look around the net and lots of the same issue in the UK. I'm going to call back the installer in the morning. The installer was very helpful and left his mobile number for me to call him back.
Very annoying at just the first day :mad:

golfball37

I had these channels for the past 3 weks but they went again on Friday. I am completely sick of it at this stage.

I was following that Game of Thrones on Mondays and no I'm going to miss the 4th episode.:mad:

32_4_1- Did you ring them and what did they say?