Cleaner destroyed 1 part of 2 piece suit

Coriolanus

Just wondering where I stand on this regarding replacement or whatever. Gave in a 2 piece suit and the trousers are now destroyed. Scorched/discoloured in a big patch on the leg.

I was told to ring back in on Tuesday to talk to the Manager about getting it sorted.

It wasn't a brand new suit is the thing, but still, what am I entitled to if the damage isn't repairable...

wmpdd3

I would write a letter enclosing a quote for a replacement. If possible from where you bought the outfit. Shops are used to filling out this, you might have to pick it up 30 mins later if the person can't leave the till to write it.

Just say the suit cost €320 and it is 8 years old I would ask for €100 to replace it. I think this would be fair to both side as you cannot demand €320.

Think what the insurance company will give you for a written off 8 yr old car.

coylemj

Nevore wrote: »

It wasn't a brand new suit is the thing, but still, what am I entitled to if the damage isn't repairable...

Is there a disclaimer notice on display in the dry cleaners? You can be certain that there is so I'd advise you to go and have a look at it before proceeding any further. The manager and you may come to an amicable agreement, see how you get on with him before considering any legal action.

foggy_lad

You are entitled to whatever it costs to replace the goods destroyed if the damage was caused by some negligence on the part of the shop. Most drycleaners spend quite a few days a month at the small claims court trying to argue their case.