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Am I crazy or is this just terrible tech support?

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  • Closed Accounts Posts: 1,479 ✭✭✭William Powell


    ....... well maybe just a bit crazy to think that any ISP will take much notice of one user ;).

    If 02's answer is to let you out of contract then thats really about as much as you can expect from them.


  • Registered Users Posts: 627 ✭✭✭rossc007


    I'd have to agree with William here mate, looks to me like O2 couldnt dianose the problem with your connection so they released you from your contract :(

    Sounds like a frustrating situation, but in my opinion move on to the next ISP and don't use O2 again if you feel aggrieved.


  • Registered Users Posts: 5,359 ✭✭✭DubDJ


    I had loads of problems with Vodafone mobile broadband before but eventually got out of contract. I was delighted with that. Unfortunately I cant see them giving and money in return for the disruption.

    However fair play on the ComReg complaint. Something needs to be done about these 99.99% population companies with "Unlimited" Broadband deals that have limits to the download amounts and crap signal everywhere.


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