The Great 2011 PSN Outage Megathread *Post 1 updated*

Tallon

Jizz

Headshot

https://www.youtube.com/watch?v=N_dWpCy8rdc

PSN is alive

Notorious97

lol i thought that update was for a game i ha lol i got to 84 per cent earliar today n it crashed!!

Ger8

It will probably take days to update it with all the users online at once.

ongarite

“Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) will today begin a phased restoration by region of PlayStation Network and Qriocity services. The phased restoration will be on a country by country basis beginning in the Americas, Europe, Australia, New Zealand and the Middle East.

The first phase of restored services for North America and Europe will include:

Sign-in for PlayStation Network and Qriocity services, including the resetting of passwords.
Restoration of online gameplay across PlayStation 3 and PSP.
Playback rental video content, if within rental period, of PlayStation Store Video Store on PS3, PSP and Media Go.
Q Music Unlimited, for current subscribers, on PS3 and PC.
Access to third party services such as VidZone and MUBI.
‘Friends’ category on PS3, including Friends List, Chat Functionality, Trophy Comparison, etc.
PlayStation Home.”

Headshot

yes my friends will be back, idk how i lived without them

amacachi

When do we get the free games?

Kersmash

From Facebook:

Sony PlayStation Ireland
Hi guys, just to clarify some PSN services, including online gameplay, will indeed go live later today (Sunday).

And check this:

http://uk.playstation.com/psn/news/articles/detail/item369506/PlayStation-Network-Restoration-Begins/?site_locale=en_GB&utm_source=twitterfeed&utm_medium=twitter

and this:

http://community.eu.playstation.com/t5/Announcements-Events/Restoration-of-PlayStation-Network-Services/td-p/12827159

Leeg17

PSN Ireland twitter confirmed it'll be back today.

I was never this excited at Christmas :D

weiland79

Can't believe I'm saying this but....OMG:eek::eek::eek:



I vote Battlefield!

ongarite

Download link for USB key install:
http://djp01.ps3.update.playstation.net/update/ps3/image/jp/2011_0429_f446810aabec0af1340c02d852e4118c/PS3UPDAT.PUP

duffman13

ongarite wrote: »

Download link for USB key install:
http://djp01.ps3.update.playstation.net/update/ps3/image/jp/2011_0429_f446810aabec0af1340c02d852e4118c/PS3UPDAT.PUP

Thank you very much kind sir!!!

Mayo_Boy

Did somebody say...... ALL NIGHTER?!!

MarkY91

ongarite wrote: »

Download link for USB key install:
http://djp01.ps3.update.playstation.net/update/ps3/image/jp/2011_0429_f446810aabec0af1340c02d852e4118c/PS3UPDAT.PUP

couldnt find it on the site cheers

T-b0n3

The long 3 week wait is nearly over... Now if only my exams were over!

Headshot

ongarite wrote: »

Download link for USB key install:
http://djp01.ps3.update.playstation.net/update/ps3/image/jp/2011_0429_f446810aabec0af1340c02d852e4118c/PS3UPDAT.PUP

How does the usb install work again?

keithc83

ongarite wrote: »

Download link for USB key install:
http://djp01.ps3.update.playstation.net/update/ps3/image/jp/2011_0429_f446810aabec0af1340c02d852e4118c/PS3UPDAT.PUP

Very much appreciated!

GEasy

Headshot wrote: »

How does the usb install work again?

Stick the download file in a folder with the path PS3>UPDATE>ps3update.dat

or whatever,

then go to system update , via storage media

GEasy

FW:

http://uk.playstation.com/ps3/support/system-software/detail/item370917/Update-features-%28ver-3-61%29/

Notorious97

stupid question but is the usb quicker than downloading on ps3?

Leeg17

Generally yes. Probably less likely to crash while downloading too.

e_e

4/20 to 5/15

Never forget.

Tallon

e_e wrote: »

4/20 to 5/15

Never forget.

We're not in America

Gavin "shels"

RIP College Exams!

GEasy

Excited doesn't even come close.. . . Is that wrong ? NOPE!

GEasy

Notorious97

Leeg17 wrote: »

Generally yes. Probably less likely to crash while downloading too.

Cheers, have it on PC now il upload it in a bit, just bought battlefield today so nice timing for the online part!

duffman13

https://www.youtube.com/watch?v=WZCpJbcJgP8

For anyone updating via USB

Fowler87

https://www.youtube.com/watch?v=kuqCCnbLnM8

Finally the wait is over:D

Leeg17

Follow the turn-on state by state
http://blog.us.playstation.com/2011/05/14/play-on-%E2%80%93-psn-restoration-begins-now/

ongarite

Leeg17 wrote: »

Follow the turn-on state by state
http://blog.us.playstation.com/2011/05/14/play-on-%E2%80%93-psn-restoration-begins-now/

WHAT!! Its like a presidential election. Does it turn red or blue?

Headshot

How does one change the password

bmcc10

And all is forgiving...seriously doh why not last year when i had exams i would have been in my element instead of when i had absaloutly nothing to do..

FlawedGenius

Told yiz!!!!!!!!:D

Leeg17

ongarite wrote: »

WHAT!! Its like a presidential election. Does it turn red or blue?

Depends on the state

Oat23

Kersmash

Headshot wrote: »

How does one change the password

This.

ongarite

Headshot wrote: »

How does one change the password

Watch the video. Kaz says when PSN is back online, it will prompt you to change your password before it will let you sign in.

MarkY91

Kersmash wrote: »

This.

?

i need to know too i used a fake email and just created the hotmail email their after updating

Chavways

Update with a USB stick.Its so much faster and reliable.You will be there all night trying to get it from the PS3

Notorious97

Ok now its installed on PS3, anybody have a definite time of when its back online?

The_Wexican

Is anyone actually signed in yet? I updated but still get the 'undergoing maintenance' message.

Desire.

The_Wexican wrote: »

Is anyone actually signed in yet? I updated but still get the 'undergoing maintenance' message.

No, the PSN isn't back online fully yet. It is being rolled out throughout the day.

MarkY91

look like usa is first to go up, bet itl be up by the time i wake up around noon

Chavways

After that big rush to get the update I've just realised that I might aswell go to bed because theres nothing to do but wait

keithc83

Chavways wrote: »

Update with a USB stick.Its so much faster and reliable.You will be there all night trying to get it from the PS3

Definitely agree with this. Every time i tried downloading the update i got the error after 18%, 22% and 13%. So much easier to download to a USB key and update that way.

Kenno90

https://www.youtube.com/watch?v=03C4tnCFEMQ

Grumpypants

Message from sony

As below.
Sony Corporation and Sony Computer Entertainment (SCE) announced that Sony Network Entertainment International (SNEI, the company) will today begin a phased restoration by region of PlayStation®Network and Qriocity Services. The phased restoration will be on a country by country basis beginning in the Americas, Europe, Australia, New Zealand, and Middle East.

The first phase of restored services for these countries and regions will include:



· Sign-in for PlayStation®Network and Qriocity services, including the resetting of passwords

· Restoration of online game-play across PS3 and PSP

· Playback rental video content, if within rental period, of PlayStation Network Video Delivery Service on PS3, PSP and MediaGo

· Music Unlimited powered by Qriocity, for current subscribers, on PS3 and PC

· Access to 3rd party services such as Netflix, Hulu, Vudu and MLB.tv

· ‘Friends’ category on PS3, including Friends List, Chat Functionality, Trophy Comparison, etc

· PlayStation Home



Increased Security Measures

As the result of a criminal cyber attack on the company’s data-center located in San Diego, California, U.S.A., SNEI shut down the PlayStation Network and Qriocity services on April 20, in order for the company to undergo an investigation and make enhancements to the overall security of the network infrastructure. Working closely with several respected outside security firms, the company has implemented new and additional security measures that strengthen safeguards against unauthorized activity, and provide consumers with greater protection of their personal information.

The company has made considerable enhancements to the data security, including updating and adding advanced security technologies, additional software monitoring and penetration and vulnerability testing, and increased levels of encryption and additional firewalls. The company also added a variety of other measures to the network infrastructure including an early-warning system for unusual activity patterns that could signal an attempt to compromise the network.

“I’d like to send my sincere regret for the inconvenience this incident has caused you, and want to thank you all for the kind patience you’ve shown as we worked through the restoration process,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “I can't thank you enough for your patience and support during this time. We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again. We are taking aggressive action at all levels to address the concerns that were raised by this incident, and are making consumer data protection a full-time, company wide commitment.”

“During the past 18 months, we’ve seen a dramatic rise in the volume of cyber attacks, their sophistication and their impact on businesses. Thwarting cyber-crime requires an evolutionary approach to security that is well integrated, reduces risk exposure and improves efficiencies,” said Francis deSouza, Senior Vice President, Enterprise Security Group, Symantec. “Today’s cyber crime attacks are proving to be more covert, more targeted and better organized than those we’ve seen in years past. In working with Sony on the move of their data-center, it’s clear they’re implementing measures to reduce security risks moving forward."

As an additional measure, Fumiaki Sakai, president of Sony Global Solutions Inc. (SGS), has been appointed acting Chief Information Security Officer of SNEI. In addition to his current role at SGS, Mr. Sakai, in his role at SNEI, will work to further reinforce overall information security across the company’s network infrastructure. Mr. Sakai will lead the recruiting effort in finding a new and permanent CISO for SNEI. As CISO, Mr. Sakai will report to Tim Schaaff, president, SNEI, as well as to Mr. Shinji Hasejima, CIO, Sony Corporation.

“While we understand the importance of getting our services back online, we did not rush to do so at the expense of extensively and aggressively testing our enhanced security measures. Our consumers’ safety remains our number one priority,” Hirai continued. “We want to assure our customers that their personal information is being protected with some of the best security technologies available today, so that everyone can feel comfortable enjoying all that PlayStation Network and Qriocity services have to offer.”

The restoration of the services across the Americas, Europe, Australia, New Zealand, and Middle East are beginning, and consumers will be able to enjoy some of the online functionality provided by both the PlayStation Network and Qriocity services. Phased restoration in Japan and other Asian countries and regions will be announced in due course. The company expects to have the services fully restored by the end of May 2011.

The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network and Qriocity account services. The details of this program will be announced in each region shortly.

For more information about the PlayStation Network and Qriocity services intrusion and restoration, please visit http://blog.eu.playstation.com/

Chavways

So does anyone think they might have snuck cross game chat in while they were fixing it?

raze

MarkY91 wrote: »

?

i need to know too i used a fake email and just created the hotmail email their after updating

From Playstation.com:

After you update to version 3.61, you will be required to change your account password the first time you sign in to PlayStation Network. Please change the passwords for all of your PlayStation Network accounts. Visit eu.playstation.com/ps3psn for further details.

Note:

When you change your password, an email message may be sent to the email address registered with PlayStation Network (your sign-in ID). If you cannot receive messages at your registered email address, you will not be able to change your password.
If you cannot receive messages at the email address you have registered as your sign-in ID, prepare an email address that you can use to receive messages and contact us at ie.playstation.com/contact before you attempt to change your password.
Depending on your country/region of residence and the network environment you are using, you may not be able to change your PlayStation Network account password or make use of PlayStation Network services for some time after updating your PS3 system software.
The ability to change PlayStation Network account passwords and use PlayStation Network services - except for PlayStation Store - will be made available in all regions within a few days.