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There is an issue with role permissions that is being worked on at the moment.
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Viber
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Hi there,
I apologize for my late response.
@puddles22 -
At this stage, one Viber number can be assigned with only one device simultaneously. When you try registering to Viber with the same number on a second device, the first device immediately deactivates, and its data (message history, Recents, etc.) is deleted.
What you can do, however, is register your second device with a different number: your home number, an old cellphone number, family's or friends.
In future versions we are planning to add an option to register Viber on multiple devices. Once we have news on that, we'll let you know
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@hacker9116 -
This problem could have many different reasons. Please specify:
1. Is your iPhone Jailbroken?
2. Did you test Viber on many different WiFi networks? The problem is the same?
3. Does the problem occur with all of your contacts?
4. Please reboot your device and try again. Does the problem persist?
Thanks in advance for your information.
@thebman -
Something like that is currently being cooked... but we still can't give any official announcements. Once we have concrete news, we'll fill you in
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Viber is brilliant use it everyday, I just have one question, will it ever support video calls?
Thanks so much for the kind compliments! We're thrilled to hear you're enjoying Viber.
Video calling is certainly on our list of development, but we still can't guarantee specific time frames. Once we have concrete news, we'll let you know 0 -
any plans to be able to run viber using the same number on more than one device, for example say on a tablet and a phone at the same time, with the possiblity of messages sycning between both devices?Hi there,
I apologize for my late response.
@puddles22 -
At this stage, one Viber number can be assigned with only one device simultaneously. When you try registering to Viber with the same number on a second device, the first device immediately deactivates, and its data (message history, Recents, etc.) is deleted.
What you can do, however, is register your second device with a different number: your home number, an old cellphone number, family's or friends.
In future versions we are planning to add an option to register Viber on multiple devices. Once we have news on that, we'll let you know
I think what puddles22 asked for would be brilliant.
Lots of us (probably most people nowadays) have WiFi tablets that we use and the possibility of using Viber directly from them would be a great thing.
Using a landline number as the Tablet account would be confusing for my Viber contacts who mostly don't have my landline number and could inadvertently Viber my Tablet sitting at home instead of my mobile when I'm out and about as they would be 2 separate contacts.
I use IMO and/or Skype from both devices and they both get the updates/messages etc.
Obviously with something tied to the phone number, you'd need a confirmation text sent to the phone or anyone could register your number as 'their' Viber account etc, but please do forward this request to the relevant team.0 -
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@Pike -
Thank you for your feedback. We are doing our best to speed up this project, and we will keep you informed with news
@brightkane -
Please try swiping to the right the relevant line in Messages page (of the specific conversation that you want to delete).
Do you see the option to delete it?
@nheav -
Thank you for the information.
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0
With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it
Thanks in advance 0 -
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@brightkane -
Please contact our support team for more information regarding this matter: http://bit.ly/ukGVJ0
@tallaghtmick -
We haven't had such reports in the past from users.. Are you sure no TV or radio were on? 0 -
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@brightkane -
Please contact our support team for more information regarding this matter: http://bit.ly/ukGVJ0
@tallaghtmick -
We haven't had such reports in the past from users.. Are you sure no TV or radio were on?
Def not I asked that too was so weird,on another note couldnt send xmas pics today either could the other person,any reason there?0 -
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guinnessdrinker wrote: »Hi, I realise that Viber is only available on certain Bada devices currently. What I was wondering about was if there was any plans to make Viber available to the Samsung Wave S8500 in the near future as it is not currently supported.
We are continuously working to adapt Viber to more and more devices, but unfortunately we still don't have any specific release dates or time frames.
Once we have news, we'll keep you posted 0 -
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I'm not sure if it's an issue thats already been brought up but it seems I can no longer share pictures/youtube links etc through viber on android.
On the older version all I had to do was select this symbol
on screen and scroll to the viber option.
Recently changed my phone too and it happens on both. Hopefully it's being sorted out as its very handy. keep up the good work. I use viber more for sending messages now than the inbuilt text app0 -
@The_B_Man -
Hi,
We don't see it as hijacking your phone's SMS service. We immediately tell the user that this can be turned off, and we have actually found that the usage of this new feature by Viber is very high.
We apologize if you felt like this was invading your private settings, but as explained above - this can easily be turned off
@Independent12 -
What device is the other side using?
Also, Sometimes 3G reception could be low, and this is something we cannot control. Naturally this affects Viber's call quality and results in disruptions and broken sound.
We are continuously trying to improve our handling of 3G, so you can expect better performance as newer versions of Viber are released.
Meanwhile, WiFi- WiFi calls on Viber should generally be very clear and are free of such disruptions.
* Viber doesn't officially support iPods, but it should still work fairly fine.
@Am I Evil? -
This is a known issue and we're working to fix it these days.
We'd appreciate if you could report the details on your phone so we could get to it faster, using this direct link: http://bit.ly/ukGVJ0
Thanks in advance 0 -
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@Greenman -
Hi,
We're thrilled to hear you're enjoying our service
Viber does not officially support Tablets yet, and so we can't fully guarantee that it would work on all Tablets.
However, in the meantime you can still download Viber from PlayStore, or from the direct link in our official HelpDesk at http://bit.ly/rqbZEw . Try it out and we would be happy to receive your feedback on how it works on your device so we could improve Viber accordingly.0 -
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@BopNiblets -
Unfortunately this option is not available yet.
We invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
@CyberGhost -
We plan an interface makeover for our Android version some time in the future, but unfortunately we are still not sure when exactly this would happen.
When we have news, we'll certainly let you know 0 -
i decided to give you the benefit of the doubt and re-installed viber yesterday evening.@vibe666 -
Please make sure that Viber is the cause for the battery drain by isolating Viber (having no other apps running) on a device with stock ROM (custom ROMs may cause this problem).
We conduct strict testings in our labs with several devices and other than when making a call (when it is natural for the battery to be used), we did not come across any significant battery drain when Viber was simply running in the background. Furthermore, over the course of over 15 hours, on average the battery use was only 2%.
You can find additional information on tests performed by Viber users themselves, which show similar results, at:
http://whrl.pl/Rc0APn
all i did with it was register my number, turn on the notification to remind me that viber was running and exclude viber from application optimization. i didn't send or receive any viber calls or texts at all. from the time i installed it until just now.
with a htc one x i've learnt to become pretty frugal with my power usage so i was surprised to find myself getting low battery warnings this morning after charging the phone only yesterday evening.
lo and behold, just as i had previously stated, look what the culprit is.
draining so much battery that i wasn't able to charge the phone via usb on my laptop, even with nothing else going on on the phone and the screen off.
so it's been uninstalled again now, just so i can educe my power usage enough to get a charge into the battery and i don't imagine i'll be re-installing it any time soon.0 -
i decided to give you the benefit of the doubt and re-installed viber yesterday evening.
all i did with it was register my number, turn on the notification to remind me that viber was running and exclude viber from application optimization. i didn't send or receive any viber calls or texts at all. from the time i installed it until just now.
with a htc one x i've learnt to become pretty frugal with my power usage so i was surprised to find myself getting low battery warnings this morning after charging the phone only yesterday evening.
lo and behold, just as i had previously stated, look what the culprit is.
draining so much battery that i wasn't able to charge the phone via usb on my laptop, even with nothing else going on on the phone and the screen off.
so it's been uninstalled again now, just so i can educe my power usage enough to get a charge into the battery and i don't imagine i'll be re-installing it any time soon.
WOW! Must keep an eye on this on my Galaxy Note II!0 -
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Please make sure that Viber is the cause for the battery drain by isolating Viber (having no other apps running) on a device with stock ROM (custom ROMs may cause this problem).
We conduct strict testings in our labs with several devices and other than when making a call (when it is natural for the battery to be used), we did not come across any significant battery drain when Viber was simply running in the background. Furthermore, over the course of over 15 hours, on average the battery use was only 2%.
You can find additional information on tests performed by Viber users themselves, which show similar results, at:
http://whrl.pl/Rc0APn
* However, we will certainly make sure to keep minimizing the battery usage in our next versions, and we recommend that you test them once released. Meanwhile, we kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance 0 -
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