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hotmail help please

  • 10-04-2011 12:14pm
    #1
    lubo_moravcik
    Registered Users, Registered Users 2 Posts: 1,623 ✭✭✭


    My wee niece had her windows live messenger hacked. Now her friends get messages from someone pretending to be her. We tried contacting hotmail to get help with this but each new link just brings us round in circles.
    She can't log in and doesn't know the 'security question', and is now unsure what the next option is.

    Should she just set up a new account and forget about that, or is there a way at all for her to get back to her old account. She wouldn't use the hotmail function much, more just msn/windows live to talk to her friends.

    HELP a distressed teen


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