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carlow social welfare office

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  • 13-04-2011 2:15pm
    #1
    tonyheaney
    Closed Accounts Posts: 1,686 ✭✭✭


    I have tried to call the Social Welfare Local Office in Kennedy Avenue in Carlow
    over the past few years. THEY NEVER ANSWER!!!!!!!!!!!!! I KEEP CALLING AND GET NO ANSWER.

    Tel: +353 59 917 0170


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    #2
    slimjimmc
    Registered Users Posts: 7,787 ✭✭✭slimjimmc


    Are you ringing inside these hours ?
    9:30 - 16:00 Mon,Tue,Wed,Fri
    9:30 - 15:00 Thur


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    #3
    tonyheaney
    Closed Accounts Posts: 1,686 ✭✭✭tonyheaney


    of course i am lol why would i do other wise hahaha


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    #4
    krustydoyle
    Registered Users Posts: 4,941 ✭✭✭krustydoyle


    They rarely answer the phones so you may just bite the bullet and go down to them


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    #5
    verywell
    Registered Users Posts: 427 ✭✭verywell


    What I did once was to pick random numbers for the last 3 digits until I got through to someone in an office. Worked for me :)


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    #6
    Queen-Mise
    Registered Users Posts: 7,461 ✭✭✭Queen-Mise


    tonyheaney wrote: »
    I have tried to call the Social Welfare Local Office in Kennedy Avenue in Carlow
    over the past few years. THEY NEVER ANSWER!!!!!!!!!!!!! I KEEP CALLING AND GET NO ANSWER.

    Tel: +353 59 917 0170

    They don't answer the phones as a rule down there. Highly unlikely ever to get an answer. Seemingly the place is understaffed & they don't have time also to take phone calls.


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    #7
    tonyheaney
    Closed Accounts Posts: 1,686 ✭✭✭tonyheaney


    Queen-Mise wrote: »
    They don't answer the phones as a rule down there. Highly unlikely ever to get an answer. Seemingly the place is understaffed & they don't have time also to take phone calls.

    understaffed? LOl how many people was down there signing on, employ a few of them hahahaha


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    #8
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    krustydoyle wrote: »
    They rarely answer the phones so you may just bite the bullet and go down to them
    Queen-Mise wrote: »
    They don't answer the phones as a rule down there. Highly unlikely ever to get an answer. Seemingly the place is understaffed & they don't have time also to take phone calls.

    It is more like a long running work to rule where the staff wont answer calls to the main number as they are not receptionists. i agree with it as they are already well overstretched what with staffrecruitment embargo and the increased number of claims in recent hard times.


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    #9
    pinkfloyd34
    Registered Users Posts: 265 ✭✭pinkfloyd34


    foggy_lad wrote: »
    It is more like a long running work to rule where the staff wont answer calls to the main number as they are not receptionists. i agree with it as they are already well overstretched what with staffrecruitment embargo and the increased number of claims in recent hard times.

    all the grades that are in the cpsu union were on a work to rule as part of industrial action and part of this was not to answer phones but this ended last year when the dept of finance reversed part of a pay cut, if its a main number you are ringing its probably a switch which should be answered 9-5 mon-fri and there should be no reason in my opinion that it is not answered


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    #10
    Al Capwned
    Registered Users Posts: 5,721 ✭✭✭Al Capwned


    If they're not going to answer the bloody phones, there should be an information message to say WHY!


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    #11
    pholland
    Registered Users Posts: 35 ✭pholland


    try 059 9170185 you should get through with this number


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    #12
    SpitfireIV
    Registered Users Posts: 4,504 ✭✭✭SpitfireIV


    Sorry for dragging this up again, but, seems some things never change, they still dont answer the phone! :mad: Trying to sort out an issue with the Carlow branch and I'm working regualr hours in Kilkenny (internship) I cant be taking morning/evening off to go visit for something that could be done over the phone and the one evening I was in town (yesterday) at a conference the office shut at 2pm for the day! :rolleyes:

    /rant


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