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unintrested main dealers
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^ good job all round ! - enjoy your new car
I was looking for a used car, looked at the distributer website (yes BMW), nothing that quite matched what I wanted, so I rang two dealers in dublin to say here's what I want (couple of specific requirements), if you get one in feel free to call me here are my details. First one, sales guy I was put through to said your best bet is to check our website regularly.
I mean in fairness I'm offering him up a proactive lead on a sale and he didn't even want to take my details.
Second one - a lot more cop on, pushed into a couple of cars he had that were close but not quite want I wanted...very good approach led into discussion on price and I'm going to test drive one of his tomorrow.0 -
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But sure its 07, you can't tax for for €150. That car is useless
lol lol
Can't understand that salesman mentioned earlier taking 3 calls and making more whilst with a customer.
Was the car a demo or something Dave?You got a crazy deal up front though if you got a new 530d for 35k in 2007, thought they were closer to 60k back then?0 -
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In fairness those Fiesta's are horrible!I remember my Dad was looking to trade in a 2004 Fiesta in 2008, he was interested in a Honda Jazz but a certain Honda dealer in North Dublin refused to take it as a trade in, his exact words were "I wouldn't have that on my forecourt", the oul fella told him to go f himself and walked off. But still, he should have offered a trade in price, then move the Fiesta on to another trade place. 0 -
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Changed my car recently to BMW 520D (2007) and couldn't fault the salesman. (Conlans Limerick)
He made sure to follow up at every opportunity etc and replies to any queries I might have via email for followup.
Been offered coffee every time I was out there as well as free internet and even offered an ipad to pass away the time while waiting for a light to be changed (angel eye-pain in the ass to change it on post lci models).
So excellent service and had the choice of test driving any car in the lot if I was interested....really must take that 6 series for a spin
At the time I was changing my car I also inquired at another BMW garage in WestMeath I think it was (Colm Quinn) and again excellent service.
I'm down in Limerick and they even offered to have a salesman drive down the car I was looking at to my workplace for me to test drive. Can't fault them on this as it was easily a 90 min drive.
Worst I've even see was Hogans on the dock road limerick...really awful service...this was back in 2005 when I was spending about 30k on a brand new car..needless to say they're out of business now with that attitude.0 -
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MagicMarker wrote: »Jesus I hope they had it on the back of a trailer! Or at least took a tenner off for every mile.
lol..never thought of that
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In 2009 (one of the worst years for car sales) i went to buy a new Audi A5 - cash, no trade in (sold my own privately). Youd think they'd jump at someone wanting to spend €60k on a car with no trade in - especially as sales were so bad that year.
Went to O'Learys of Lissarda in Cork. Have never met a more useless salesman in all my life. He sat there yawning and stretching the whole time in front of me. Must have been out the night before ! Was telling me a whole host of information that i knew for a fact was wrong. He told me the engine i wanted wasnt available yet even though i knew of someone who had it already ! When i pointed this out to him he said hed look into it for me and ring me back. To this day i still havent heard from the guy.
The A5s werent long out at the time and there was a rumor of a steering problem on the earlier ones. When i asked for a test drive to see about this his answer was - word for word "ah i wouldnt worry about that" ! Spending €60k a car and i shouldnt worry about that ! Never got the test drive then either. Was i supposed to buy it without driving it ?
Ended up going to Blackwater Motors even though the delivery charge was more. Very helpful guy. Very knowlegable and anything he didnt know he said hed find out and get back to me on and was back to me first thing the next morning with an answer. First time i went up with just a basic enquiry he told me to "take the car". Said there was half a tank of petrol in it and we close at 5:00..... Was always offered coffee, hed remember your name next time you came up which might be weeks later, offered to take the car for a spin again even though you've already ordered. Got a thank you card and free golf lesson voucher off them a few weeks later, got a courtesy call to see that all was going well etc... Very nice guys.
As for O'Learys of Lissarda ill never go there again. I feel sorry for the owner too. Hes probably a decent guy and no has no idea that the idiot of a sales guy he has is losing him customers. I often felt like ringing the owner and telling him. Im sure the owner is a nice decent guy and doesnt desrve that. Ah well. Rant over. You can tell it still irks me after 3 years 0 -
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In 2009 (one of the worst years for car sales) i went to buy a new Audi A5 - cash, no trade in (sold my own privately). Youd think they'd jump at someone wanting to spend €60k on a car with no trade in - especially as sales were so bad that year.
Went to O'Learys of Lissarda in Cork. Have never met a more useless salesman in all my life. He sat there yawning and stretching the whole time in front of me. Must have been out the night before ! Was telling me a whole host of information that i knew for a fact was wrong. He told me the engine i wanted wasnt available yet even though i knew of someone who had it already ! When i pointed this out to him he said hed look into it for me and ring me back. To this day i still havent heard from the guy.
The A5s werent long out at the time and there was a rumor of a steering problem on the earlier ones. When i asked for a test drive to see about this his answer was - word for word "ah i wouldnt worry about that" ! Spending €60k a car and i shouldnt worry about that ! Never got the test drive then either. Was i supposed to buy it without driving it ?
Ended up going to Blackwater Motors even though the delivery charge was more. Very helpful guy. Very knowlegable and anything he didnt know he said hed find out and get back to me on and was back to me first thing the next morning with an answer. First time i went up with just a basic enquiry he told me to "take the car". Said there was half a tank of petrol in it and we close at 5:00..... Was always offered coffee, hed remember your name next time you came up which might be weeks later, offered to take the car for a spin again even though you've already ordered. Got a thank you card and free golf lesson voucher off them a few weeks later, got a courtesy call to see that all was going well etc... Very nice guys.
As for O'Learys of Lissarda ill never go there again. I feel sorry for the owner too. Hes probably a decent guy and no has no idea that the idiot of a sales guy he has is losing him customers. I often felt like ringing the owner and telling him. Im sure the owner is a nice decent guy and doesnt desrve that. Ah well. Rant over. You can tell it still irks me after 3 years
O'Learys Lissarda lost the Audi Sales contract in late 2008, so the guy was leading you on. Stories like the above probably explain why they lost it 0 -
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I bought a Audi in Sept from Audi North ,excellent experience ,I made appt before going to view car The showroom has daily papers ,tea and coffee ,biscuits etc available for customers and potential customers,Arita the salesperson was very knowledgable and went out of her way to help,Although initial quote was not competitive ,she kept in touch and finally we did the deal,After sales service has been excellent .Full marks to Audi North and Arita
BTW -I have absolutely no relationship with this firm:D 0 -
I bought a Audi in Sept from Audi North ,excellent experience ,I made appt before going to view car The showroom has daily papers ,tea and coffee ,biscuits etc available for customers and potential customers,Arita the salesperson was very knowledgable and went out of her way to help,Although initial quote was not competitive ,she kept in touch and finally we did the deal,After sales service has been excellent .Full marks to Audi North and Arita
BTW -I have absolutely no relationship with this firm:D
My Friend bought a new A5 in 2010 THERE and has had lot of problems which he had to bring the car back for.. He had the opposite experience than you had with the aftersales side and the level of customer service that he received was disgraceful. The sales person was very helpful and tried to sort things out and was embarrassed over the whole thing but he has had at least 7 visits and all of them he was giving the run around when told he would be contacted which they never did , they left parts that were never refitted after the repair in the car and when he challenged them over it they said it was packaging from the new part which they then realised afterwards that it was actually off the car.0 -
Jack Of Knives wrote: »think your getting me mixed up with somebody else. Wish i was him though.i'd probably have better things to be doing than promoting his business!
Yet all 4 of your posts are promoting Frank Keane :rolleyes: ....I think Frank needs to invest in a better salesteam :pac:
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eringobragh wrote: »Yet all 4 of your posts are promoting Frank Keane :rolleyes: ....I think Frank needs to invest in a better salesteam :pac:
Ha brilliant, in truth the car industry in this country has had it very easy, both during the boom and subsequently with the scrappage scheme. I experienced similarly disaffected disinterested sales people when i was looking to buy a car 3 years ago. At the time the recession was just kicking into gear and car sales rooms were shedding staff, yet I wasnt approached once in any of the show rooms i went to, both large and small. I really think car sales people have forgotten how to sell. Both during the boom and latterly with the scrappage scheme the cars were selling themselves, the 'sales people' were literally only needed to put through the paper work, now that the good times are over sales people in car fourcourts couldnt be bothered. Personally I am delighted to see the end to the scrappage scheme, I thought it was crazy that the irish tax payer was footing the bill for subsidising sales of Toyota / BMW / AUDI and thus increasing their profits and all to be seen to support irish jobs !!! what rubbish.0 -
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