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Changing a nameserver

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17-04-2011 12:02am

NeVeR

Registered Users Posts: 5,330 ✭✭✭

Join Date: November 2001

Posts: 4226

Hey.

I'm trying to change a nameserver and i'm getting the following error

Update of name servers for domain donnagriffin.ie failed: Could not update nameservers: Bad Request. Could not service request, correct request and try again: Parameter value policy error [ns53.ehostpros.com is not authoritative for zone donnagriffin.ie.] [Error/status code: 400]

Why is this ?

I've many domain names on these nameservers. But this is the only one i've bought from blacknight.

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#2 18-04-2011 8:23am
[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

Hi there,

Please ensure that the domain has been added to the nameservers before you attempt to submit the nameserver change.

If you continue to have issues please open a ticket with our tech support department by emailing support@blacknight.com.

Regards,

Niamh.

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