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online banking query

  • 18-04-2011 1:07pm
    #1
    Jackob
    Registered Users Posts: 94 ✭✭


    Hi all
    Can anyone tell me why I cannot access online banking website on my laptop but I have no problem opening it on my work pc? Is it something to do with Java or firewall?

    Thanks


Comments

  • #2
    chin_grin
    Closed Accounts Posts: 10,808 ✭✭✭✭chin_grin


    Do you get any error messages? What browser are you using (Internet Explorer, Firefox, Chrome)?


  • #3
    Jackob
    Registered Users Posts: 94 ✭✭Jackob


    No message. Im using internet explorer


  • #4
    chin_grin
    Closed Accounts Posts: 10,808 ✭✭✭✭chin_grin


    So when the page loads up does it give you an option to choose "more information" or does it just load up a blank page?


  • #5
    Jackob
    Registered Users Posts: 94 ✭✭Jackob


    Chin grin,

    Sorry for the delay, this question is for a colleague who went out of the office!!. He says when he loads up the page it pops up "Loading java please wait" and it stays like that forever and doesnt load up!


  • #6
    bonzodog2
    Registered Users, Registered Users 2 Posts: 6,254 ✭✭✭bonzodog2


    Assuming your office doesn't have IT policies that forbid this ... try updating or uninstall/reinstall Java, and try another browser like Firefox or Opera


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  • #7
    Jackob
    Registered Users Posts: 94 ✭✭Jackob


    Ok Bonzodog, will give that a go next! thanks


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