Query on Warranty

Bessa

We bought a Motorhome in the UK. Its a Fiat Ducato cab, covered by a three year warranty. Does the warranty hold in Ireland, or should we go North for a service on the van ? Its the engine part that we want serviced, anybody know if it can be serviced here, without loosing the warranty.

shaysue

There is a guy in Fiat Ireland who specifically deals with motorhomes. Regretably I cannot find my file with his name right now but you should phone Fiat Irl and get his name and contact. He will deal with the warranty issue. I had to do same with a van brought from N Irl a few years ago. No problem really. Sorry I don't have c

WildWater

Under EU rules/law the warranty must be upheld right across the EU. So no need to head up North.

niloc1951

Yes, warranty work can be done here at home.
Since new, my MH, which I bought from a UK dealer, has had all its services and any warranty work done by Grandons in Glanmire, Cork, in a most satisfactory manner.

Also, you need to get the warranty period re-set on the FIAT database to start from when the MH was delivered to YOU as usually the clock starts running from when the converter takes deliver from FIAT, which could have been quite a while in the past so a fair portion of the three years could already be gone.
Grandons were very helpful with this also.

I have no connections to Grandons, just a happy customer.

Bessa

Thanks for all your replies. My Oh rang Fiat Ireland today and was told that the warranty is only valid for three years if we have the van in the UK, and as we have it in Ireland the two year warranty applies.

niloc1951

Bessa wrote: »

Thanks for all your replies. My Oh rang Fiat Ireland today and was told that the warranty is only valid for three years if we have the van in the UK, and as we have it in Ireland the two year warranty applies.

'suppose you can't do much about that , but ensure the two years only start from when YOU took delivery.