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Problem with alphanumeric sender of SMS on iphone

  • 21-04-2011 2:28pm
    #1
    stupidusername
    Closed Accounts Posts: 14,762 ✭✭✭✭


    Ok hard to explain.

    i've an account with an SMS provider, in my job, whereby we can allow customers to send SMS to their colleagues with details of meetings etc. The SMS itself is to have our company name as the Sender, however as our company name has alphanumeric characters it's not handling the non numeric characters well at all on just the iPhone.

    I've tried it on my own phone (LG) and it's receiving fine, coming in as being from the name of the company - Numbers and characters reading fine. but tried it on an iPhone 3 and 4 and for both it's displaying the letters as their number pad equivalent. as in the letter M is displayed as 6, J as 5 and so on.

    I've searched, and the only solutions I can find seem to be to download something on your iPhone, but as this is going to customers phones this is obviously not feasible.

    Said I'd ask you guys to see if anyone knows some way to fix it. perhaps with URL encoding ....? thanks :)


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