Setanta Ireland not in 4.3

energy1942

Since sunday night I have been unable to get setanta sports Ireland in 4.3, my Sky epg pictures settings have no effect and since I do not have a widescreen tv the pictures are distorted, I have contacted both Setanta & Sky but have not been able to recieve a satisfactory explanation from them, note Setanta sports 1 is working as normal.

Has anyone else encountered this problem?

energy1942

If anyone knows of the same problem can you let me know as it may be my own boxes.

John mac

have you looked at the settings on the TV?

energy1942

Yes I have but epg settings make no difference,

same problem as 3e.

mcwhirter

Seen this before on setanta

energy1942

mcwhirter wrote: »

Seen this before on setanta

Yes but can you tell me if you have the same problem as I do?

mcwhirter

energy1942 wrote: »

Yes but can you tell me if you have the same problem as I do?

Just checked, setanta 1 ok, Ireland seems to be stuck in 16:9

energy1942

mcwhirter wrote: »

Just checked, setanta 1 ok, ireland not.

Thanks for that, mine the same since sunday.

wonder if it will remain like this

Setanta customer service has been a dead loss.

mike2084

Stuck in 16:9 as well. Also noticed that all the interactive services are stuck in 16:9 as well, eg BBC Sport Multiscreen Sky Sports active etc

energy1942

Michael Walsh wrote: »

Stuck in 16:9 as well. Also noticed that all the interactive services are stuck in 16:9 as well, eg BBC Sport Multiscreen Sky Sports active etc

I have noticed that to be the case on my sky+hd box although on my sky+box interactive is still 4.3 however Setanta Ireland is available on 16.9 only on both boxes.

I have checked with my mother who has upc and it is 16.9 only.
when I phone Setanta they say it is sky/upc's fault yet when I phone sky/upc they say it is Setanta's fault..
the picture at the moment has a border down both sides of the screen.

Cantona's Collars

Change the tv setting to 16:9,that will help.

energy1942

zerks wrote: »

Change the tv setting to 16:9,that will help.

I don't have a widescreen tv?

Cantona's Collars

Even if you don't have a widescreen tv it will help to set it to 16:9.

The majority of channels now broadcast in 16:9 as opposed to the 'old fashioned' 4:3. A few that still are in 4:3 have black borders on each side of the picture on screen.You sometimes see this effect when watching old broadcasts even on a widescreen tv.

Perhaps it's telling you to buy a new telly.:D

RadioRetro

I don't have widescreen either but I watch everything I can in 16:9. You get a black border top and bottom but that's easily got used to.

Anytime a channel broadcasts (CBS Reality, Food Network etc.) in 4:3 it just looks weird. It only take one click on the remote to change to 4:3 but the pic looks too big.

energy1942

zerks wrote: »

Even if you don't have a widescreen tv it will help to set it to 16:9.

The majority of channels now broadcast in 16:9 as opposed to the 'old fashioned' 4:3. A few that still are in 4:3 have black borders on each side of the picture on screen.You sometimes see this effect when watching old broadcasts even on a widescreen tv.

Perhaps it's telling you to buy a new telly.:D

I take your point, but why should Setanta Ireland & Setanta 1 be broadcasting differently & only since sunday?

mcwhirter

energy1942 wrote: »

I take your point, but why should Setanta Ireland & Setanta 1 be broadcasting differently & only since sunday?

because they are fools, always problems with them compared to sky sports

icdg

Energy1942, please stop with the bold text.

energy1942

Setanta Ireland has returned to normal this afternoon,
Text service working normally again.