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Tech Heads I NEED HELP!

  • 28-04-2011 2:07pm
    #1
    dai060588
    Registered Users Posts: 45 ✭


    Hey guys,

    trying to re-install AVG Free on my dads laptop and i get the below error

    can anyone help?

    "Sevierity error
    Error Code : 0xCOO70643
    Error Message : General Internal Error
    Additioinal Message :Service "AVGIDSAGENT" agent could not be stopped . Verify that you ahve sufficent privaleges to stop system services (0xCOO70643)
    Context : MSI Action Failed


Comments

  • #2
    johndoe99
    Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭johndoe99


    i had a similar problem on my laptop, when i uninstalled AVG, it left files behind namely "AVGIDSAGENT", i contacted AVG and thet told me to download and use the AVG Removal tool, and then reinstall, that did the trick.

    http://www.avg.com/us-en/download-tools


  • #3
    dai060588
    Registered Users Posts: 45 ✭dai060588


    Fair play john you really helped worked a treat


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