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Reset password on Vodafone Self Service Logon

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  • 28-04-2011 10:26pm
    #1
    Signpost
    Registered Users Posts: 757 ✭✭✭


    Any one else having trouble resetting this password? I'm getting the following error when I click the link:
    *
    We're sorry, an error has occurred. Please review the error below
    Sorry, you must be the key contact on your account in order to set/reset your password. Please contact your account key contact to change the second level password (SC-SLL-04)
    Click Here to go back and try again
    (UNIQUE_ERROR_CODE : INTENTIONALLY REMOVED AS IT LOOKS LIKE SOME BASIC ENCRYPTION ONLY AND NOT SURE WHAT INFO IS CONTAINED IN THE CODE)

    & I am the only contact on my account :(


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  • Options
    #2
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    You'll probably need to get in touch with Paul or Darren in the Biz > Talk to Vodafone section of boards and see can they reset it from their end.

    Vodafone.ie is a sorry excuse for a website, absolutely pathetic technical shambles, riddled with bugs and faults for years now.


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