Eircom speeds

hock4321

Hi guys, i just wanted to check why my speeds have dropped to 1.7Mbps in the last couple of weeks , i am on a 7.6 connection and was always getting about 4.5 and was hoping somebody could look into this for me. Thanks.

super_sweeney

had so many issues with eircom as well when i was with them. switched to vodafone then.... even worse.... all they tell you then when you call them for customer support is that they need to call eircom and its not their issue its eircoms.....

So in my expierence the line speeds fluctuates a lot and its best to stay with eircom for customer support as they can actually do something. what i found worked best was to just keep calling and hasseling them until they brought my line speed back to what it was

HyperSkypeWiper

I'm paying for 5mb if i'm not mistaken...currently getting 380kb? wtf? :mad:

eircom: Tony

HyperSkypeWiper wrote: »

I'm paying for 5mb if i'm not mistaken...currently getting 380kb? wtf? :mad:

Hi HyperSkypeWiper
if you PM me your line number I can have this investigated and hope to be able to help.
Tony

mufcboy1999

im having the exact same problems for months everytime i ring eircom they claim its my fault.

i go through the usual bull, first they claim some other devices on my network then i change passwords, then they blame wireless, then i reset the modem its still the same eventually they keep you on the phone until your speed goes back up and then bang they think the problem is fixed but only the exact same thing to happen the next day and so on and on.

im also on 7 meg have been trying to get my issue resolved for the last 4 months and eircom still refuse to send out a technician because there's 7 meg going to the router.

dont even get me started on the really high ping rates, half of eircom dont even know or understand about ping.

can you help me tony and actually get down to the bottom of this?

eircom: Tony

mufcboy1999 wrote: »

im having the exact same problems for months everytime i ring eircom they claim its my fault.

i go through the usual bull, first they claim some other devices on my network then i change passwords, then they blame wireless, then i reset the modem its still the same eventually they keep you on the phone until your speed goes back up and then bang they think the problem is fixed but only the exact same thing to happen the next day and so on and on.

im also on 7 meg have been trying to get my issue resolved for the last 4 months and eircom still refuse to send out a technician because there's 7 meg going to the router.

dont even get me started on the really high ping rates, half of eircom dont even know or understand about ping.

can you help me tony and actually get down to the bottom of this?

Hi mufcboy1999
I can see my colleague Ant is dealing with this on your other post any further let either us know..
Tony

hock4321

Hi Tony are you not going to look into my speed issues?

eircom: Tony

hock4321 wrote: »

Hi Tony are you not going to look into my speed issues?

Hi hock4321
my apologies,:o not sure how I missed this but if you PM me now will check this for you immediately.
Tony

hock4321

done and thanks Tony

eircom: Tony

hock4321 wrote: »

done and thanks Tony

Have PM'd results now hock4321.
Let me know if any further problem.
Tony

hock4321

Will do thank you Tony