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Ignored by the "helpdesk" now what ?

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  • 09-05-2011 1:13pm
    #1
    PaulieBoy
    Registered Users Posts: 534 ✭✭✭


    So where do you go when your totally ignored by the helpdesk?
    Thanks for your time.


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    #2
    Shield
    Moderators, Society & Culture Moderators, Help & Feedback Category Moderators Posts: 9,812 CMod ✭✭✭✭Shield


    EDIT: It seems that you may be referring to this thread.

    If you are, then you must follow procedure. You are not being ignored. We are waiting on you to follow the procedure outlined here so we can respond.

    To summarise, the procedure for making a complaint against a moderator is outlined in this thread which is second from the top in the Help Desk.

    It advises:
    1. Always PM the moderator first, to try resolve the situation amicably, like an adult.
    2. If you're unhappy with that outcome, then get in touch with that section's CMod.
    3. If you are still unhappy, then start a thread here, and include as much relevant information as you can.
    In order to assist you further, the active CMod for the Mathematics forum is tbh

    Finally, can I ask that you do not post on other threads in the Help Desk that have nothing to do with you? Stick to your issue as outlined above, and you're far more likely to be taken seriously.


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    #3
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,313 CMod ✭✭✭✭Spear


    If it's this one:

    http://www.boards.ie/vbulletin/showthread.php?t=2056254220#

    LeixlipRed did reply but his reply didn't appear as all responses are pre-moderated. Our apologies for missing this one, I've approved the response.


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    #4
    PaulieBoy
    Registered Users Posts: 534 ✭✭✭PaulieBoy


    Spear wrote: »
    If it's this one:

    http://www.boards.ie/vbulletin/showthread.php?t=2056254220#

    LeixlipRed did reply but his reply didn't appear as all responses are pre-moderated. Our apologies for missing this one, I've approved the response.
    Thank you.


This discussion has been closed.
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