NGB 24Mbit enabled Exchanges

danny004

My Exchange Ringaskiddy is due to upgraded to NGB by the end of the year ,does this mean it will automatically be upgraded to 24Mb also or are they two different things and if they are is Ringaskiddy on any schedule to be upgraded to 24MB
Cheers

stylie

Im on the Blarney exchange, and I got a letter in the post last week saying I would be auto upgraded to the 24mb which will turned on in the coming weeks and that if a new modem is needed they will send it to me foc.
Currently Im on there 8mb package

eircom: Tony

danny004 wrote: »

My Exchange Ringaskiddy is due to upgraded to NGB by the end of the year ,does this mean it will automatically be upgraded to 24Mb also or are they two different things and if they are is Ringaskiddy on any schedule to be upgraded to 24MB
Cheers

Hi danny004
if you send me your tel. no I can advise you what speed your line is likely to provide.
Yes NGB exchanges should be able to provide up to 24Mb depending on the individual lines providing broadband to your premises.
If you were on an NGB Advanced package you will automatically be moved to 24Mb. You can read more about this here
Tony

eircom: Tony

stylie wrote: »

Im on the Blarney exchange, and I got a letter in the post last week saying I would be auto upgraded to the 24mb which will turned on in the coming weeks and that if a new modem is needed they will send it to me foc.
Currently Im on there 8mb package

Hi stylie
yes depending on what package you are on many NGB customers will be upgraded for free. You can see more about this here. If you have any query just post me here.
Tony

Blikes

Got a letter too.

Free Upgrade = Happy Out

stylie

eircom: Tony wrote: »

Hi stylie
yes depending on what package you are on many NGB customers will be upgraded for free. You can see more about this here. If you have any query just post me here.
Tony

Hi Tony,

Im just curious as to when, they mention a number of weeks in the letter but I would rather as exact date if there is one

eircom: Tony

stylie wrote: »

Hi Tony,

Im just curious as to when, they mention a number of weeks in the letter but I would rather as exact date if there is one

Hi stylie
because of the scope of the roll out we cannot offer an exact date. The time frame is 4 / 6 weeks so should be complete by mid June.
Not the exact answer but all we can honestly say at this time.
Tony

stylie

Hi Tony,

Aside from the letter a few weeks ago can I expect any other communication from Eircom letting me know its enabled or that I might need a new router ? Would the guys working in the local exchange know when the Blarney area is getting 24M ?

eircom: Tony

stylie wrote: »

Hi Tony,

Aside from the letter a few weeks ago can I expect any other communication from Eircom letting me know its enabled or that I might need a new router ? Would the guys working in the local exchange know when the Blarney area is getting 24M ?

Hi Stylie
yes if your current modem does not support the upgrade of up to 24Mb a replacement modem will be sent to you. At this time I do not have info on the Blarney area.
Tony

pmsurveys

Hi Tony
Was told that the Nurney exchange in Kildare was due for upgrade end Sep but your map online doesnt show it at all. Any chance you could check this out. Thanks.
Paul

captain_boycott

I got a phone call from Eircom asking me why I left Eircom last year and if I would consider coming back. I explained I left because Eircom were imposing a download limit of 30GB. The Agent explained to me that this was no longer true, that NGB was now unlimited. I pushed her to explain what exactly "unlimited" meant but she was adamant that there was no additional usage changes or usage cap.

So, I switched back. Now I recieve an email from Eircom, welcoming me back and it states..

"You monthly usage allowance is 30GB" and it goes on to explain how to check usage using the broadband download meter.

Can you please clarify which is correct, the email or the agent?

eircom: Tony

captain_boycott wrote: »

I got a phone call from Eircom asking me why I left Eircom last year and if I would consider coming back. I explained I left because Eircom were imposing a download limit of 30GB. The Agent explained to me that this was no longer true, that NGB was now unlimited. I pushed her to explain what exactly "unlimited" meant but she was adamant that there was no additional usage changes or usage cap.

So, I switched back. Now I recieve an email from Eircom, welcoming me back and it states..

"You monthly usage allowance is 30GB" and it goes on to explain how to check usage using the broadband download meter.

Can you please clarify which is correct, the email or the agent?

Hi captain_boycott
I imagine it depends on the package you have. Can you PM me your tel no and I can clarify this for you.
Tony

pmsurveys

pmsurveys wrote: »

Hi Tony
Was told that the Nurney exchange in Kildare was due for upgrade end Sep but your map online doesnt show it at all. Any chance you could check this out. Thanks.
Paul

Just bumping back up.

eircom: Ant

pmsurveys wrote: »

Just bumping back up.

Thanks pmsurveys,

I will look into your query and see if there's any further update.

Kind regards,
Ant

zugvogel

eircom: Ant wrote: »

Thanks pmsurveys,

I will look into your query and see if there's any further update.

Kind regards,
Ant

Hi Tony,
I'm also interested in any news for an upgrade to the Nurney exchange. I use my DSL for tele-working.

Thks,
Zug

eircom: Mark

zugvogel wrote: »

Hi Tony,
I'm also interested in any news for an upgrade to the Nurney exchange. I use my DSL for tele-working.

Thks,
Zug

Hi Zug,

At the moment there is no time-frame or indication date we can give for the Nurney exchange in Carlow I'm afraid.

Thanks, Mark

zugvogel

eircom: Mark wrote: »

Hi Zug,

At the moment there is no time-frame or indication date we can give for the Nurney exchange in Carlow I'm afraid.

Thanks, Mark

Mark,
pmsurveys and I are asking about the Nurney exchange in County Kildare (about 4 miles south of Kildare town) not Nurney Carlow.

Cheers
Zug

eircom: Mark

zugvogel wrote: »

Mark,
pmsurveys and I are asking about the Nurney exchange in County Kildare (about 4 miles south of Kildare town) not Nurney Carlow.

Cheers
Zug

Hi Zug,

Sorry to say, the situation is the same for the Nurney exchange in Kildare.

Thanks, Mark

zugvogel

eircom: Mark wrote: »

Hi Zug,

Sorry to say, the situation is the same for the Nurney exchange in Kildare.

Thanks, Mark

OK Mark. Thanks for the update.

Cheers,
Zug

eircom: Ant

pmsurveys wrote: »

Just bumping back up.

Hi pmsurveys,

Apologies for the delay. I've also been advised that the upgrade in Nurney, Kildare, is due by the end of September this year.
This is dependent on planned works and may change, but it is hoped that it would go through.
The NGB map on the website may not accurately reflect some NGB upgrades. Again this is subject to planned works going ahead.

I will update this thread if I have more information on your exchange.

Kind regards,
Ant

zugvogel

Hi Tony,
Like pmsurveus, I'm off the Nurney, Kildare exchange as well, so thanks for that bit of welcome news regarding the possible NGB upgrade. It would great if you could update the thread as more information becomes available. Just out of interest does the upgrade to NGB mean a move to ADSL2(+) or is it just back haul that's getting upgraded? Am interested because I work in IT/IS.

Thks,
Zug

eircom: Ant

zugvogel wrote: »

Hi Tony,
Like pmsurveus, I'm off the Nurney, Kildare exchange as well, so thanks for that bit of welcome news regarding the possible NGB upgrade. It would great if you could update the thread as more information becomes available. Just out of interest does the upgrade to NGB mean a move to ADSL2(+) or is it just back haul that's getting upgraded? Am interested because I work in IT/IS.

Thks,
Zug

Hi Zug,

As before, if we have any further updates we will post it here. Also it depends on the exchange whether it will be upgraded on adsl2+. In general, if the broadband line pre-quals for higher than 8Mb, and equipment is in the exchange, then the broadband connection will be put on adsl2+ (which offers higher upload speeds).

All the best,
Ant

pmsurveys

Hey guys was Nurney exchange in Kildare upgraded? My speeds seem to have increased slightly but more consistent and your site now offers me the up to 24megs package for my line.

Thanks

eircom: Tony

pmsurveys wrote: »

Just bumping back up.

Hi zugvogel and pmsurvey
It is due to be migrated by Sept / Oct not showing as having been migrated as yet. If you DM me your tel no. I can check for you.
Tony

ClonNGB

Hi Tony,

Any sign of the 'engineering issues' at the Clonakilty exchange been resolved ? Accroding to the NGB map this was to be done several months ago. I am a business user and need to make a decsion shortly based on this, so any relaible update would be most appreciated. Thanks.

eircom: Tony

ClonNGB wrote: »

Hi Tony,

Any sign of the 'engineering issues' at the Clonakilty exchange been resolved ? Accroding to the NGB map this was to be done several months ago. I am a business user and need to make a decsion shortly based on this, so any relaible update would be most appreciated. Thanks.

Hi ClonNGB
Date still to be fixed but should be migrated by year end. Apologies for delay, I understand as a business user you may have to make decisions on what service will be available to you and I will post the date as soon as I can.
Tony

eircom: Tony

zugvogel wrote: »

Mark,
pmsurveys and I are asking about the Nurney exchange in County Kildare (about 4 miles south of Kildare town) not Nurney Carlow.

Cheers
Zug

Hi zugvogel;
the Nurney exchange in Kildare is now enabled for NGB. Any issue let m eknow.
Tony

eircom: Tony

pmsurveys wrote: »

Hey guys was Nurney exchange in Kildare upgraded? My speeds seem to have increased slightly but more consistent and your site now offers me the up to 24megs package for my line.

Thanks

Hi pmsurvey, had PM'd you re the Nurney exchange but this has now been migrated to NGB.
Tony

tonydude

Hi, Tony. Im currently on NGB 8mb but due to the line im only getting 4mb which run on a speed test gives me 3.5mb, Was wondering do these lines get upgraded at all or is it only the exchanges

pmsurveys

Thanks Tony I'm going to upgrade my package as any extra mb's for me is worth it even if its only up to 12mb

zugvogel

eircom: Tony wrote: »

Hi zugvogel;
the Nurney exchange in Kildare is now enabled for NGB. Any issue let m eknow.
Tony

Hi Tony thanks for the update on NGB for Nurney. Will PM you my phone number and perhaps you can tell me what MB package my line should be capable off. It currently syns at 5120 kbps.

Cheers,
Zug