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Sky refurb box questions.

  • 10-05-2011 7:29pm
    #1
    mrdsmith
    Closed Accounts Posts: 43 ✭


    Ok so I currently have a Sky+ DRX280 box (Amstrad). Well to cut a long story short I have been having nothing but problems with it for the past year, so after calling Sky today (an experience which I never want to have again) they agreed to send an engineer out to me free of charge to examine/replace the box.
    They told me that it would be a refurb box that I will get. So I am now quite sceptical about this.
    1). Is there any way when the engineer arrives that I can request a new box instead of a refurb?
    2). What box will I get? (A refurb Sky+ DRX280 box?)
    3). I have been with Sky 3 years now, so I currently have no warranty. Will this box have warranty?
    4). Will the engineer be able to install a single cable from the dish into my other living room? Will he do this if I ask...or are they not allowed to do this? I don't need a box....just a cable for my future use.
    5). In the event that I do get a refurb box, will I notice that it is a refurb box. How can I tell? Do refurb boxes tend to break easily? The way I look at it is that if it is a refurb box then it has broke before so it'll probably break again. Or will it just look/work exactly like a new box?
    6). Will the engineer take my old/current box with him? I have had the DRX280 box for 2 years now.

    Ehh I think thats all. :D

    Thanks for your help!
    :)


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭✭✭ [Deleted User]


    mrdsmith wrote: »
    1). Is there any way when the engineer arrives that I can request a new box instead of a refurb?
    No
    2). What box will I get? (A refurb Sky+ DRX280 box?)
    Not sure
    3). I have been with Sky 3 years now, so I currently have no warranty. Will this box have warranty?
    I would imagine so, could be anywhere from 3 - 12 months, friend of mine got a refurb replacement last year that had a 6 month warranty
    4). Will the engineer be able to install a single cable from the dish into my other living room? Will he do this if I ask...or are they not allowed to do this? I don't need a box....just a cable for my future use.
    Just ask him
    5). In the event that I do get a refurb box, will I notice that it is a refurb box. How can I tell? Do refurb boxes tend to break easily? The way I look at it is that if it is a refurb box then it has broke before so it'll probably break again. Or will it just look/work exactly like a new box?
    It will work and look like new
    6). Will the engineer take my old/current box with him? I have had the DRX280 box for 2 years now.
    Once the box you have is over 12 months old it is your property to keep
    :)


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