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IPod Shuffle Issues Help Please

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  • 11-05-2011 7:25pm
    #1
    terryj
    Registered Users Posts: 7 ✭


    Hi

    I've just bought an Ipod Shuffle and it doesn't appear in MyComputer and so not in Itunes. I thought that the icon should appear immediately when the device is plugged in.

    Not sure what to do - have reinstalled itunes and think have followed all advice from apple!

    Thanks
    Tagged:


Comments

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    #2
    matchthis
    Registered Users Posts: 1,873 ✭✭✭matchthis


    Try a different USB port on the pc. I found out one of my ports was busted from something similar


  • Options
    #3
    terryj
    Registered Users Posts: 7 ✭terryj


    Hey thanks

    all ports work have tried them with other devices

    anyother ideas?


  • Options
    #4
    matchthis
    Registered Users Posts: 1,873 ✭✭✭matchthis


    Only two other things I could think of

    A) leave it plugged in for a while, it may be the battery is dead and needs a kick up the arse to get it going. Charging off a pc may take a while is all as they're would not be as much a charge of this as opposed to mains

    B) try a different pc. Not mine, but worked for someone else

    After that I'd be stumped. Could be worth calling apple - 1850 946 191. You could be unfortunate and have gotten one that was DOA

    Could also try this - http://support.apple.com/kb/ht1655


  • Options
    #5
    terryj
    Registered Users Posts: 7 ✭terryj


    matchthis

    ill give these a go and hopefully something will work

    ill let you know how we get on

    thanks


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