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cancelling contract

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  • 14-05-2011 5:10pm
    #1
    e.r.i.s
    Closed Accounts Posts: 1 ✭


    I need cancelling my Eircom contract, beacause I'm moving out from my address. I sending letter by post and letter by e-mail ( broadbandcancellations@eircom.ie and phonecancellations@eircom.ie). I got reply from Broadband Cease Support Team, but any reply from Phone Cease Support:/ Yesterday I trying all day long to contact eircom, but seem to be on hold all the time!!!
    I want to speak to somebody about cancelling my service and contract.
    Is there anything I have to do to cancel my account?? I have a little time, because moving out next month. How can I check the status of my case??? Please, help me:(


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    e.r.i.s wrote: »
    I need cancelling my Eircom contract, beacause I'm moving out from my address. I sending letter by post and letter by e-mail ( broadbandcancellations@eircom.ie and phonecancellations@eircom.ie). I got reply from Broadband Cease Support Team, but any reply from Phone Cease Support:/ Yesterday I trying all day long to contact eircom, but seem to be on hold all the time!!!
    I want to speak to somebody about cancelling my service and contract.
    Is there anything I have to do to cancel my account?? I have a little time, because moving out next month. How can I check the status of my case??? Please, help me:(


    Hi e.r.i.s

    My apologies for late reply on this, had posted a response but did not post here..:o
    Did you get this resolved??
    f you have spoken to our customer care team on 1901 this should be processed for you. If you PM me your tel. no I can confirm if this has been done.
    Tony


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