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problem, signed up for eircom NGB regular and talktime chatter, but BB speed veryslow

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  • 22-05-2011 6:33pm
    #1
    LH2011
    Closed Accounts Posts: 206 ✭✭


    hi eircom, i signed up for eircom NGB regular, ( with unlimited broadband usage) and talk time chatter, broadband became active on Friday however its only syncing at 3mb, i called technical support, and they tell me broadband home plus was ordered for my line, so it looks like eircom did not deliver the package that i ordered.

    eircom, can you tell me when you will provide the package that i actually ordered? i checked my line and it is in an NGB area, and line capable of 4/5 MB.

    this is the speed that i am currently getting,

    [URL="[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/1307462146.png[/IMG][/URL]"][/url]1307462146.png



    eircom reps? can you sort this out for me?


Comments

  • Options
    #2
    LH2011
    Closed Accounts Posts: 206 ✭✭LH2011


    hi tony i sent you a PM with account details.


  • Options
    #3
    LH2011
    Closed Accounts Posts: 206 ✭✭LH2011


    hi eircom any update ?


  • Options
    #4
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    LH2011 wrote: »
    hi eircom any update ?

    Hi LH2011,

    Thanks again. My colleague Tony has received your PM and is looking into your query. He will advise shortly.

    all the best,
    Ant


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