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Problem with Eircom Email on UPC

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  • 30-05-2011 9:23pm
    #1
    Registered Users Posts: 496 ✭✭


    Up till today .... my Outlook wont receive or send emails.
    Ive asked loads of ppl have settings changed or something and been told they havnt and was wondering why its JUST happened me ???

    Can anyone help ???


«1

Comments

  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    I think it's just how eircom set up their system. You must be on an eircom network to use smtp email access. But receiving email on outlook should be possible. Can you log in to eircom email fine on the browser?


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Yea just tried it... no problem...

    Incoming is through Eircom's mail server but outgoing is through UPC server coz Im with them now ...

    Had no trouble before but all day today it wont work :mad:


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    Ok well upc outgoing should work. Silly question maybe but are you trying now over the same wifi connection as when it did work?


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Its been working for years... nothing touched in settings and today was the start of it not working.... very confusing


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    Try removing the account from outlook and adding it back again


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  • Registered Users Posts: 3,181 ✭✭✭bryaner


    stmp.upcmail.ie for outgoing I assume.


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Yep....

    Im lookin everywhere on net to make sure I have everything correct but it was ok yesterday .... weird


    Keeps saying problem connecting to server ???


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    bryaner wrote: »
    stmp.upcmail.ie for outgoing I assume.

    just to double check. It's
    smtp.upcmail.ie


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Mail Server is POP
    Incoming mail server is Webmail.Eircom.Net
    Outgoing is Smtp.UpcMail.ie


  • Registered Users Posts: 3,181 ✭✭✭bryaner


    cookie1977 wrote: »
    just to double check. It's
    smtp.upcmail.ie

    Opps sorry smtp..:o


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  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    cookie1977 wrote: »
    Try removing the account from outlook and adding it back again

    Just removed it and added.... it still wont connect to server... weird :(


    can connect on web tho :(


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    you've capitals in there. Not sure if it'll make a difference but use small letters:
    smtp.upcmail.ie
    mail2.eircom.net


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    Eircom free: mail2.eircom.net
    Eircom subscription: mail1.eircom.net


    Sorry the above are smtp eircom settings. As I said make sure you're using lower case letters for webmail and upc


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Ok putting those in now


  • Registered Users Posts: 3,181 ✭✭✭bryaner


    Ya-Boy-Ya wrote: »
    Just removed it and added.... it still wont connect to server... weird :(


    can connect on web tho :(

    Your eircom password in outlook wrong??


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    did you upgrade your antivirus recently? Are you using Avast?


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    My "Account type" says pop3 is that ok ? everyone saying POP ??


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    pop/pop3 = correct

    What about your antivirus?


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    No Cookie thats the weird thing... done nothing... Sunday it wouldnt take emails ... had to go on web and today now it wont send anything...

    Spent the whole day asking ppl has there been a change in settings or something ???

    Really annoying


  • Registered Users Posts: 3,181 ✭✭✭bryaner


    Can you still access eircom webmail??


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  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    He said he could a few posts ago. Which is the weird thing. Can you access other email accounts from outlook if you have any others?


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Yea no problem


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    Its really weird....

    Ive gone through the same settings thousands of times but it keeps giving the error "Cannot find the email server"


  • Registered Users Posts: 3,181 ✭✭✭bryaner


    cookie1977 wrote: »
    He said he could a few posts ago. Which is the weird thing. Can you access other email accounts from outlook if you have any others?

    Jaysus I'm not with it tonight..:eek:


  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    cookie1977 wrote: »
    He said he could a few posts ago. Which is the weird thing. Can you access other email accounts from outlook if you have any others?

    Have no others on Microsoft Outlook only Eircom account


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    What version of outlook are you running? Can you try adding another account if you have one to outlook and testing it?


  • Registered Users Posts: 3,181 ✭✭✭bryaner


    Iv'e an eircom mail account and upc internet, just sent the missus 2 e-mails (she's beside me) and one never landed..:confused:


  • Registered Users Posts: 6,794 ✭✭✭cookie1977


    bryaner wrote: »
    Iv'e an eircom mail account and upc internet, just sent the missus 2 e-mails (she's beside me) and one never landed..:confused:

    ah. Maybe it's a more wide spread issue. I cant test this unfortunately as I dont have an eircom email account. Can any other boardsies test this out?


  • Registered Users Posts: 3,181 ✭✭✭bryaner


    Another one lost wtf?? I'm on live mail btw.


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  • Registered Users Posts: 496 ✭✭Ya-Boy-Ya


    cookie1977 wrote: »
    What version of outlook are you running? Can you try adding another account if you have one to outlook and testing it?

    Microsoft Office outlook

    I deleted the account on their already and added same one bout 3 times but it still comes up with error...

    gone through each setting with fine tooth comb and its returning error...
    wont send email
    would UPC have it blocked or something ?? its the only thing I can think of ?


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