Bargain Alert: New Ferguson HD DTT/Sat Combo Box - €63 before postage

Tony

Agreed , I know we should not have to do this but the more pressure the better

Celtxx wrote: »

The more people that contact Ferguson to report the issue and their dissatisfaction then the more likely they are to do something about it.

So if you have not done so already get in touch with them.

serwis@ferguson-digital.eu

darth_maul

Ok tried 19e and they suffer the same audio sync (sorry for the delay had to wait for a native german program) Currently Das Erste HD is showing some kind of german drama and the audio sync is very noticeable especially when audio is set to "3/3 deu (6022) [DA]" not too bad on "1/3 deu (6020)"

It can also be see on Zdf with the audio again set on DA.

these channels are on Astra 1, TP 11361 H 22000k


Think it would be better for Tony to pass this on to them as he seems to have a more direct line to them.

edit ok the news is on now on both and very noticeable (but only really with the [DA] audio option selected, remember on 28.2 the main audios are [DA] execpt ITV granada and Narration

Tony

Thanks I'll pass that on .

darth_maul wrote: »

Ok tried 19e and they suffer the same audio sync (sorry for the delay had to wait for a native german program) Currently Das Erste HD is showing some kind of german drama and the audio sync is very noticeable especially when audio is set to "3/3 deu (6022) [DA]" not too bad on "1/3 deu (6020)"

It can also be see on Zdf with the audio again set on DA.

these channels are on Astra 1, TP 11361 H 22000k


Think it would be better for Tony to pass this on to them as he seems to have a more direct line to them.

edit ok the news is on now on both and very noticeable (but only really with the [DA] audio option selected, remember on 28.2 the main audios are [DA] execpt ITV granada and Narration

darth_maul

Tony TVP Polonia (polish) is currently showing a concert of some sort and the sync issue can also be seen here its mpeg 2 but has a [DA] audio option

freddy99

Willyb007,

Thank you very much for your list. I am trying to transfer it to my Ariva 200 combo by using a usb stick.
I have left the name as it was downloaded and used suffix .abs.
I keep getting a message to say bin file mismatch.
Can you tell me which "upgrade from usb" type to use for channel upgrades.
There are a few possibilities ( data1,data2,user db etc.)
Thanks a million.

Freddy

s_gr

new software released a while a ago

http://www.ferguson-digital.eu

Hope this fixes the problems.....fingers crossed.

taung

I will probably invest in one of these boxes if this fault is now fixed. Could anyone recommend a speedy USB flash memory that could be used for recording with this box?

Tony

s_gr wrote: »

new software released a while a ago

http://www.ferguson-digital.eu

Hope this fixes the problems.....fingers crossed.

Testing this now

s_gr

cheers Tony

willyb007

freddy99 wrote: »

Willyb007,

Thank you very much for your list. I am trying to transfer it to my Ariva 200 combo by using a usb stick.
I have left the name as it was downloaded and used suffix .abs.
I keep getting a message to say bin file mismatch.
Can you tell me which "upgrade from usb" type to use for channel upgrades.
There are a few possibilities ( data1,data2,user db etc.)
Thanks a million.

Freddy

Freddy,

My list was for the Ariva 120, maybe this could be your problem, however id say all Arivas run off the same hardware so it should work (Tho I am not sure) save it to the root of your memory stick that is dont have it in a folder, Go to "Upgrade by USB" - "Allcode + Bootloader" And scroll across to whatever name you saved the list as and start upgrade. Hope this helps if not, you will prob have to compile your own list

Moon54

Hmm, I'm getting an error when I try to upgrade firmware.
It says, "BIN do not match, Do you still want to upgrade?"

Even if I say yes, the upgrade does not go through, it's still at the 2.13 version when restarted.
Anyone else see that happen?

Tony

The box here is showing 2.14B2 ok. BBC HD is off air, BBC1HD is showing tennis so I'm waiting on some interviews etc to get a good hard look at it. ITV HD looks ok but i'd really like to get others opinions .

Edit: ITV London still out but Granada looks ok to me here

Moon54 wrote: »

Hmm, I'm getting an error when I try to upgrade firmware.
It says, "BIN do not match, Do you still want to upgrade?"

Even if I say yes, the upgrade does not go through, it's still at the 2.13 version when restarted.
Anyone else see that happen?

freddy99

Willyb007,

Thanks a million.
All sorted now.
Really appreciate it.
Freddy

willyb007

Moon54 wrote: »

Hmm, I'm getting an error when I try to upgrade firmware.
It says, "BIN do not match, Do you still want to upgrade?"

Even if I say yes, the upgrade does not go through, it's still at the 2.13 version when restarted.
Anyone else see that happen?

Yes same happened me, worked with new firmware then when i loaded channel list it reverted to original firmware.

darth_maul

willyb007 wrote: »

Yes same happened me, worked with new firmware then when i loaded channel list it reverted to original firmware.

Yeah looks like the firmware is part of the dump, so a new channel list will be needed.

Moon54

Thanks Willyb007, you're right, it does upgrade but my channel list knocks it back a version.
I'll just do a rescan and check for lip sync issues

darth_maul

ok to get the channel list to work with new firmware this is what is needed.

Open ariva editor and open you channels list.
go to file export and save it as a udf (user database)
close arivaeditor and open again
open udf file
the goto file export and save it over the new firmware abs file
this now has new firmware and your channel list

put usb drive back in combo box
goto upgrade by usb
upgrade mode userdb
select the new firmware file
click start

have one ready here if anyone needs it

darth_maul

audio sync is still there at times (need to test further to see if it is any better)

information on RTE still not working (interestingly this also wasn't working on the polish stations (TVP) on 19e while testing earlier)

Need to check if network is now working

Tony

Darth is the nar audio track the same as the DA track ie are both stereo? On BBc HD the nar track seems spot with the DA track ever so slighly out.

darth_maul

no they are not the same, they are a different audio format, I think the DA one maybe Dolby surround, the nar one is just normal stereo sound (BTW this cannot be always used as a replacement as it is an audio description stream for blind people similar so in movies and drama you will hear a person describing whats going on,

As I said earlier the problem seems to be with these [DA] labeled audio as I even seen it on mpeg2 with a DA stream on 19e

Tony

Thanks for the info, i'm wondering why the sync times are slightly different as they are both on the same broadcast stream . I have relayed this to ferguson.

darth_maul wrote: »

no they are not the same, they are a different audio format, I think the DA one maybe Dolby surround, the nar one is just normal stereo sound (BTW this cannot be always used as a replacement as it is an audio description stream for blind people similar so in movies and drama you will hear a person describing whats going on,

As I said earlier the problem seems to be with these [DA] labeled audio as I even seen it on mpeg2 with a DA stream on 19e

darth_maul

Darth Maul wrote:

ok to get the channel list to work with new firmware this is what is needed.

Open ariva editor and open you channels list.
go to file export and save it as a udf (user database)
close arivaeditor and open again
open udf file
the goto file export and save it over the new firmware abs file
this now has new firmware and your channel list

put usb drive back in combo box
goto upgrade by usb
upgrade mode userdb
select the new firmware file
click start

have one ready here if anyone needs it .

Network still not working don't know what was fixed with this
maybe a local issue

darth_maul

Tony wrote: »

Thanks for the info, i'm wondering why the sync times are slightly different as they are both on the same broadcast stream . I have relayed this to ferguson.

would say the sync issue is in how the box decodes the audio, different codec would be used for different format.

Tony

darth_maul wrote: »

would say the sync issue is in how the box decodes the audio, different codec would be used for different format.

That makes sense

willyb007

darth_maul wrote: »

ok to get the channel list to work with new firmware this is what is needed.

Open ariva editor and open you channels list.
go to file export and save it as a udf (user database)
close arivaeditor and open again
open udf file
the goto file export and save it over the new firmware abs file
this now has new firmware and your channel list

put usb drive back in combo box
goto upgrade by usb
upgrade mode userdb
select the new firmware file
click start

have one ready here if anyone needs it

It's telling me I cannot save a udf file as an abs file? Where am I going wrong?

Tony

Anyone else tried the new software ? Would love to hear more opinions

rochep

I bought mine also from satsklep

rochep

Kristopherus

The notes tha accompany the upgrade is as follows:

1. Web radio - internet radio service based on http://dir.xiph.org/

Internet radio playback depends on network connection speed
and stability.

Note that some of servers can be full when trying to access
them, in this case radio will not be played. The maximum number of
simultaneous listeners allowed depend on server settings.


2. Recognized multimedia file extensions are listed below.
Not all files with those extensions are playable - some files may
include not supported codecs and/or settings (for example divx).

- Audio files: mp1, mp2, mp3, mp3 Pro, ogg, flac, wav (PCM only)

- Video files containers: avi, mkv, mpeg, mpg, mov, vob, ts, m2ts, trp, mp4,
| dvr (default record format)
|
|-> video codec supported in containers: mpeg2, H.264
|-> audio codec supported in containers: mp3, aac, ac3

- Subtitles in format SRT (utf-8)

- Images files in formats: bmp, jpeg, jpg


// *********************************************************************** //
C A U T I O N !!! C A U T I O N !!! C A U T I O N !!!
> Playback of some files may fail or be incorrect.
> Copy protected content is not playable.
> Playback may suffer temporary interruptions (image freeze, faster/slower
playback, etc) when the audio language (audio track) is changed.
> A damaged movie file may not be played correctly.
> Videos with resolution higher than 1920x1080@25/30P or 1280x720@50/60P
may not work properly.
> We do not guarantee smooth playback of movies encoded in profiles
level 4.1 or higher in H.264.
> Playback of movie files with video bitrate over 30 Mbps may be incorrect.

I have installed and so far I've noticed no improvement to the DTT channels. I'm connected via HDMI.
Will do further testing.

Tony

Kristopherus wrote: »

I have installed and so far I've noticed no improvement to the DTT channels. I'm connected via HDMI.
Will do further testing.

is it all DTT channels ?

Mukah

Hey, brand new to this forum, I've been keeping an eye on this thread this last week as I have bought one of these box's and decided to share my findings and hopefuly get some answers to questions...

I have to admit I'm not very savvy on this subject but I managed to download and install the new update today and I have to admit I'm not seeing any difference, although in saying that I havn't had too much of a chance to have a proper look at it.

Sorry for being a bit of a dunce but can someone let me know out of all the satellite(s) what one should I be using? Using one of the ASRTA sats at the moment but not sure what the differences in them are?

philahern

Tony wrote: »

Anyone else tried the new software ? Would love to hear more opinions

I can't see any difference with the problems I had. Still very bad sync issues and web radio still does nothing even though the box gets an ip and I have a 30mbs connection. Disappointing.

willyb007

Mukah wrote: »

Hey, brand new to this forum, I've been keeping an eye on this thread this last week as I have bought one of these box's and decided to share my findings and hopefuly get some answers to questions...

I have to admit I'm not very savvy on this subject but I managed to download and install the new update today and I have to admit I'm not seeing any difference, although in saying that I havn't had too much of a chance to have a proper look at it.

Sorry for being a bit of a dunce but can someone let me know out of all the satellite(s) what one should I be using? Using one of the ASRTA sats at the moment but not sure what the differences in them are?

Astra 2 & Eurobird 1 for all the channels.

willyb007

Any one having any luck with loading channel list after installing new Firmware? I have tried Darth_Maul's method but it won't let me save the udf file as an abs file. Can anyone tell me how they managed to upload their list without reverting back to the V2.13 firmware, or where I have went wrong using Darth_Maul's method?

Mukah

willyb007 wrote: »

Astra 2 & Eurobird 1 for all the channels.

Thanks willb007.....so what happens now?? If the update that came out today doesn't fix the lip sync issues, wait for another update??

Would be interesting to know what todays update did do if it didn't fix the lip sync issue?

philahern

willyb007 wrote: »

Any one having any luck with loading channel list after installing new Firmware? I have tried Darth_Maul's method but it won't let me save the udf file as an abs file. Can anyone tell me how they managed to upload their list without reverting back to the V2.13 firmware, or where I have went wrong using Darth_Maul's method?

I followed the steps and it worked just fine. Did you export it over the new firmware file from Ferguson? Not sure if that makes a difference.

Moon54

Tony wrote: »

Anyone else tried the new software ? Would love to hear more opinions

I've tried the new 2.14B2 firmware but I still see lip-sync issues on both HD channels and normal channels.
I'm using the HDMI out, btw.

willyb007

Mukah wrote: »

Thanks willb007.....so what happens now?? If the update that came out today doesn't fix the lip sync issues, wait for another update??

Would be interesting to know what todays update did do if it didn't fix the lip sync issue?

Yes seems like we will have to wait for another update. I cannot comment on whether it fixes it for me or not cos the box just reverts to old version of firmware after I have uploaded channel list so I have no channels to view unless I use the older firmware. looks like I will have to spend yet another 2/3 days compiling a new list!

willyb007

philahern wrote: »

I followed the steps and it worked just fine. Did you export it over the new firmware file from Ferguson? Not sure if that makes a difference.

Can you explain how that is done? Do you mean save it when exporting as the same name as the firmware?

Mukah

willyb007 wrote: »

Yes seems like we will have to wait for another update. I cannot comment on whether it fixes it for me or not cos the box just reverts to old version of firmware after I have uploaded channel list so I have no channels to view unless I use the older firmware. looks like I will have to spend yet another 2/3 days compiling a new list!

Ah right, well in that case I'll have to find some more patience from somewhere....back to old Fortec Star in the meantime then so!!

darth_maul

willyb007 wrote: »

Can you explain how that is done? Do you mean save it when exporting as the same name as the firmware?

When exporting the file select the new firmware as the filename and export it over that. It then creates a channel list with the new firmware.

ok to get the channel list to work with new firmware this is what is needed.

Open ariva editor and open you channels list.
go to file export and save it as a udf (user database)
close arivaeditor and open again
open udf file
the goto file export and save it over the new firmware abs file (basically overwrite the new firmware file "A120Combo_20110620_V2.14B2.abs")
this now has new firmware and your channel list (still has same file name A120Combo_20110620_V2.14B2.abs)

put usb drive back in combo box
goto upgrade by usb
upgrade mode userdb (or Allcode+bootloader if you haven't yet upgraded the firmware)
select the new firmware file (A120Combo_20110620_V2.14B2.abs)
click start

have one ready here if anyone needs it

willyb007

darth_maul wrote: »

When exporting the file select the new firmware as the filename and export it over that. It then creates a channel list with the new firmware

Thank you, I was getting confused with the lingo. Have done this now will take a look of how i find the sync issue and report my findings when im finished work:D

Kristopherus

Tony wrote: »

is it all DTT channels ?

What I've founds is as follows:

1 HDMI. Lip-synch issues remain in all channels.Did not record through hdmi.

2 Scart. DTT channels are fine, but a reduced level in the sat channells, i.e. not as bad. Am watching The Frontline on DTT

3. PVR. When recording a sat channel you can now see only those sat channels on the same Transponder. With the old firmware, I could see any other channel.
Will try recording the DTT channels after 10.00pm

darth_maul

new firmware with embeded channel list (saorview may need to be rescanned)

http://www.mediafire.com/?3cjjgcnbhv5nnz5

Kristopherus

Found the remote was very unreponsive after the update. Turned everything off and rebooted. Voila:) Lip-synch 99% gone:).
Now recording a DTT channel & can see all other DTT channels and Sat channels. Will try to record a Sat channel after St James O'Reilly has fixed our health system.:rolleyes:(Frontline)

Tony

Kristopherus wrote: »

Found the remote was very unreponsive after the update.

I found that too but like you it seemed ok after I re powered the unit with the mains switch at the back .

willyb007

Mukah wrote: »

Ah right, well in that case I'll have to find some more patience from somewhere....back to old Fortec Star in the meantime then so!!

When you have your boxes firmware updated and your list, Switch it off at the mains for a while and then back on. Seems to have sorted out some of the lip sync problems worth a shot for you

Mukah

Hey thanks for that willyb007, seems to have done the trick....its alot better although just working through scart at the moment...

Just an unrelated question, might sound daft but gonna ask anyhow...

On the Fortec Star receiver, there's an RF OUT socket, which I used to hook up to another tv in another room, I then had a little IR sender to control from there....in this ariva there's no RF OUT....is there anyway that I can hook the 2 box's up to recieve the TV from the ariva and use the fortec star to direct to the other room??

s_gr

still seems to be lip sync issue on channels, dtt channels also effected....

Kristopherus

Mukah wrote: »

Hey thanks for that willyb007, seems to have done the trick....its alot better although just working through scart at the moment...

Just an unrelated question, might sound daft but gonna ask anyhow...

On the Fortec Star receiver, there's an RF OUT socket, which I used to hook up to another tv in another room, I then had a little IR sender to control from there....in this ariva there's no RF OUT....is there anyway that I can hook the 2 box's up to recieve the TV from the ariva and use the fortec star to direct to the other room??

Read the manual !!! It specifically mentions NOT connecting a second appliance. You will burn it out:eek:

Kristopherus

Still can record one sat channel & not see any other from a different transponder:(