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New to Sky

  • 31-05-2011 2:39pm
    #1
    Johnnio13
    Registered Users Posts: 796 ✭✭✭


    I signed up to Sky+ recently and to date only a few small gripes.

    One thing I want to ask you Satellite people. Do you find the irish channels losing signal even on a calm night and the rest of the channels being fine?

    This has happened twice in May, I thought it was an upgrade or maintenance but just wondering if you guys had come across this.


Comments

  • #2
    JDxtra
    Registered Users, Registered Users 2 Posts: 5,936 ✭✭✭JDxtra


    Never happens. Your dish could be slightly off alignment, or there could be something blocking the signal (like a large tree close to it).


  • #3
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    Johnnio13 wrote: »
    I signed up to Sky+ recently and to date only a few small gripes.

    One thing I want to ask you Satellite people. Do you find the irish channels losing signal even on a calm night and the rest of the channels being fine?

    This has happened twice in May, I thought it was an upgrade or maintenance but just wondering if you guys had come across this.

    The Irish channels are on Astra 2D and this is the first Satellite to loose signal if your dish goes out of alignment.

    This is because Astra 2D has a small footprint.

    You need somebody to call out and take a look at your dish.


  • #4
    jhud
    Registered Users, Registered Users 2 Posts: 697 ✭✭✭jhud


    Johnnio13 wrote: »
    I signed up to Sky+ recently and to date only a few small gripes.

    One thing I want to ask you Satellite people. Do you find the irish channels losing signal even on a calm night and the rest of the channels being fine?

    This has happened twice in May, I thought it was an upgrade or maintenance but just wondering if you guys had come across this.

    I would report to sky and ask for them to fix its out of alignment so as others have said or something blocking signal.

    If they try to charge you then you could say been like this since its been installed. If you have to pay get someone local to do it should be about €50.


  • #5
    Johnnio13
    Registered Users Posts: 796 ✭✭✭Johnnio13


    Thanks, going to report to Sky.
    Need to learn more about Satellite Signalling etc.


  • #6
    200motels
    Registered Users, Registered Users 2 Posts: 2,604 ✭✭✭200motels


    jhud wrote: »
    I would report to sky and ask for them to fix its out of alignment so as others have said or something blocking signal.

    If they try to charge you then you could say been like this since its been installed. If you have to pay get someone local to do it should be about €50.
    As he's under contract they'll do a call out for free.


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