Upgraded Exchange?

Crann na Beatha

This post has been deleted.

eircom: Mark

Veles wrote: »

Hi,
I'm wondering if you have any idea when the Portarlington exchange will be upgraded to ADSL+2?
Thanks:)

Hi Veles,

I checked with the broadband rollout team and the Portarlington exchange in Laois is ADSL+2 enabled.

The telephone line has to qualify for 10MB or above to be eligable for the 24MB broadband. If you PM your telephone number I can check it out in more detail for you.

Thanks, Mark

impega1

Any plans to upgrade bracknagh exchange

eircom: Mark

impega1 wrote: »

Any plans to upgrade bracknagh exchange

Hi impega1,

I checked with the broadband roll-out team and I am afraid there is no indication available as yet as to when the bracknagh exchange in Kildare will be broadband enabled.

Thanks, Mark

Tonio

Any plans to upgrade Midleton Co Cork to ADSL+2?

eircom: Tony

Tonio wrote: »

Any plans to upgrade Midleton Co Cork to ADSL+2?

Hi Tonio
I have been advised that this exchange is enabled for the ADSL 2 ( 24Mb broadband) and NGB. If you DM me your tel. no I can see what speed your line is likely to provide.
Tony

Petetheroadie

Hi, is the Bettystown exchange adsl2+ enabled? If not, is it going to be? Any timeline?

Thanks

eircom: Tony

Petetheroadie wrote: »

Hi, is the Bettystown exchange adsl2+ enabled? If not, is it going to be? Any timeline?

Thanks

Hi Petetheroadie
Not enabled for adsl2 at the moment, I am chasing upgrade date, hope to have this soon. The Bettystown exchange is enabled for NGB broadband. If you PM me your tel no. can test line for speed.
Tony

dave1982

The cobh co cork exchange?

eircom: Ant

dave1982 wrote: »

The cobh co cork exchange?

Hi dave1982,

Cheers for query. Delighted to advise that the Cobh exhange is due to be upgraded by the end of June; dependent on availability or possible delays or planned works.

If you need more information, please log on to www.ngb.ie or call direct into Broadband Sales : 1800503303.

Kind regards,
Ant

keno-daytrader

Hi, the Kilrickle exchange in Galway was to be completed by Dec of 2010, just wondering any update on this?

Thanks

eircom: Tony

keno-daytrader wrote: »

Hi, the Kilrickle exchange in Galway was to be completed by Dec of 2010, just wondering any update on this?

Thanks

Hi Keno-daytrader
this exchange appears to ge upgraded, if you PM me your tel. no I can confirm.
Tony

djskip316i

Hi is there any timeline when scarriff co. clare will be ngb enabled

Petetheroadie

Any update on timeline for me Tony?

eircom: Tony wrote: »

Hi Petetheroadie
Not enabled for adsl2 at the moment, I am chasing upgrade date, hope to have this soon. The Bettystown exchange is enabled for NGB broadband. If you PM me your tel no. can test line for speed.
Tony

eircom: Tony

Petetheroadie wrote: »

Any update on timeline for me Tony?

Hi Petetheroadie
yes had PM'd this to you yesterday

Hi Peterthe roadie
afraid that no date has been set as yeet for ADSL +2 upgrade on this exchange. I can see that your line speed is currently capable of approx 10Mb which means that it can be upgraded to receive up to 24Mb, depending on distance and line quality.
Tony

eircom: Ant

djskip316i wrote: »

Hi is there any timeline when scarriff co. clare will be ngb enabled

Hi djskip316i,

Thanks for query and apologies for delay.

There is no definite information on an NGB upgrade int eh Scarriff area. Please check on our websites for continual updates : www.ngb.ie
If you leave your contact email you will be notified when NGB is pending in your area.


All the best,
Ant

keno-daytrader

eircom: Tony wrote: »

Hi Keno-daytrader
this exchange appears to ge upgraded, if you PM me your tel. no I can confirm.
Tony

Tony, are you positive the Kilreekil exchange is done in Galway, any number I put into the line checker from Kilreekil comes back saying to try emobile????

eircom: Tony

keno-daytrader wrote: »

Tony, are you positive the Kilreekil exchange is done in Galway, any number I put into the line checker from Kilreekil comes back saying to try emobile????

On my system appears to be, yes. Can you PM your tel. no or any of the numbers you have tried and I will investigate further.
Tony

lockup35

Hi. Are there any plans to upgrade the Innishannon exchange in Cork?

eircom: Ant

lockup35 wrote: »

Hi. Are there any plans to upgrade the Innishannon exchange in Cork?

Hi lockup35,

I don't have any information at the moment on Innishannon. Please check www.ngb.ie for updates, or leave your email address and you will be contacted when the upgrade is due to commence.

Kind regards,
Ant

PenguinMan

Got a letter a number of weeks ago saying that we'd be upgraded to speeds of up to 24mb free of charge. No change in the speed yet, just wondering if you'd know when the lines are expected to be upgraded?

Sponge Bob

Breach of contract there penguinman. You can formally complain and ask for a pro rata discount every month until the upgrade is applied.

eircom: Tony

PenguinMan wrote: »

Got a letter a number of weeks ago saying that we'd be upgraded to speeds of up to 24mb free of charge. No change in the speed yet, just wondering if you'd know when the lines are expected to be upgraded?

Hi PenguinMan
yes these free upgrades to our broadband service are due to be complete by approx mid June, so no breach of contract exists in this case.
If you PM me your tel. no I can advise on date of upgrade.
Tony

PenguinMan

Sponge Bob wrote: »

Breach of contract there penguinman. You can formally complain and ask for a pro rata discount every month until the upgrade is applied.

eircom: Tony wrote: »

Hi PenguinMan
yes these free upgrades to our broadband service are due to be complete by approx mid June, so no breach of contract exists in this case.
If you PM me your tel. no I can advise on date of upgrade.
Tony

Sorry if I was a bit vague Sponge Bob, but it's the free upgrade they're giving us so Eircom hasn't breached the contract in any way. I was just enquiring about when they're due to be upgraded, that's all .

Thanks Tony, I'll send you that in a second .

dxhound2005

Hi

Is there any plan to provide 24 Meg broadband in Dundalk please?

eircom: Tony

dxhound2005 wrote: »

Hi

Is there any plan to provide 24 Meg broadband in Dundalk please?

Hi dxhound2005
Can you pm me your tel no so that I can be sure providing information on correct exchange in this area.
Tony

PenguinMan

Any word on when my exchange is due to be upgraded Tony?

eircom: Ant

dxhound2005 wrote: »

Hi

Is there any plan to provide 24 Meg broadband in Dundalk please?

Hi dxhound2005,

Thanks for post.

If you need to check if and when your broadband connection is due to be upgraded - or general availability in your area - our product's and NGB websites may be helpful :

http://www.eircom.net/broadband/ - 'Find the best Product for you' - (Heavy or light usage)
(Enter your phone number details - and you will be directed to the most appropriate broadband product)

Or

www.ngb.ie - Leave your email contact address, and you will be notified if /when your line is due to be upgraded.

Alternatively, please call residential Broadband Sales direct and they can advise on eircom's current packages available on your home phone number.

Broadband Sales : 1800503303 (freefone).

Kind regards,

Ant

eircom: Tony

PenguinMan wrote: »

Any word on when my exchange is due to be upgraded Tony?

Hi PenguinMan
I can see that exchange has been upgraded and line should be able to get approx 15Mb. If you have not reset your modem I would do so and if still no speed increase I suggest that you give Broadband sales a call on 1890260260 and have them escalate your move to up to 24Mb.
If you have any problem with this let me know.
Tony

PenguinMan

eircom: Tony wrote: »

Hi PenguinMan
I can see that exchange has been upgraded and line should be able to get approx 15Mb. If you have not reset your modem I would do so and if still no speed increase I suggest that you give Broadband sales a call on 1890260260 and have them escalate your move to up to 24Mb.
If you have any problem with this let me know.
Tony

Thanks for the reply. By resetting do you mean just plug it out and back in or pen in the back type thing? I'm using a third party modem, I'm assuming that's not a problem?

RapidPunch

Any info on the Duleek Exchange? According to the NGB.ie map, its listed as April-June.
Its getting pretty close to July. I was wondering is it still on track for June or has it been delayed?