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ATM Failure

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  • 05-06-2011 4:25pm
    #1
    estreet girl
    Registered Users Posts: 63 ✭✭


    HI guys,

    Wonder if anyone can help. Hubby went to the pass machine about 30 minutes ago. Bank of Ireland Northern Cross, he inserted our Ulster Bank card and was not able to withdraw 500 euro, text just said unable to do transaction after he put in all details. Cash was in account so that was not the issue. Anyway when he got home I checked online and the money was gone, had been withdrawn apparantly. This has happened to us before on at least 2 occasions and the Bank put the money back in but it is a Bank Holiday so unsure of what is likely to happen. Should I try ringing or just leave it till later and see. They will have a record won't they. This is all I need, can't afford to be losing 500euro:mad: BTW he got no receipt.


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  • Options
    #2
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Moved to Banking & Insurance & Pensions

    dudara


  • Options
    #3
    BuffyBot
    Registered Users Posts: 24,924 ✭✭✭✭BuffyBot


    Yes, the machines will balance themselves out and any irregularities spotted. Not a lot you can do now though. Go to your branch on Tuesday and they'll start the process of chasing it up.


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    #4
    estreet girl
    Registered Users Posts: 63 ✭✭estreet girl


    Thanks Buffbot, it is just so damn annoying grrrrrr!


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    #5
    booboo88
    Closed Accounts Posts: 2,107 ✭✭✭booboo88


    have they sorted it? same thing happened to my brother, only he was being mugged and didnt take the money in time so machine swallowed it back up.
    they eventually sorted it


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