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eircom broadband East Clare

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  • 10-06-2011 10:54am
    #1
    ablelocks
    Registered Users Posts: 4,769 ✭✭✭


    is the ogonnelloe exchange to be enabled at any time? All other parishes and towns in east clare (12-15) are enabled, yet this one isn't?


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ablelocks wrote: »
    is the ogonnelloe exchange to be enabled at any time? All other parishes and towns in east clare (12-15) are enabled, yet this one isn't?

    Hi ablelocks,

    I checked with our broadband rollout team and I am afraid there is no indication as yet as to if and when the ogonnelloe in Clare wll be broadband enabled.

    Apologies, Mark


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    #3
    ablelocks
    Registered Users Posts: 4,769 ✭✭✭ablelocks


    eircom: Mark wrote: »
    Hi ablelocks,

    I checked with our broadband rollout team and I am afraid there is no indication as yet as to if and when the ogonnelloe in Clare wll be broadband enabled.

    Apologies, Mark

    thanks for the reply Mark, but it doesn't make sense to me that we are surrounded by parishes and towns that are enabled and this one area isn't? Is there any particular reason for not enabling this exchange? People within 1 mile of me have eircom broadband? Surely it can't be a technical issue if every other exchange in east clare is enabled?


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    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ablelocks wrote: »
    thanks for the reply Mark, but it doesn't make sense to me that we are surrounded by parishes and towns that are enabled and this one area isn't? Is there any particular reason for not enabling this exchange? People within 1 mile of me have eircom broadband? Surely it can't be a technical issue if every other exchange in east clare is enabled?


    Hi ablelocks,

    There could be a number of factors as to why an exchange has not been broadband enabled.

    The main reasons are usually the capability of the exchange (In terms of the work that needs to be done to insure the exchange can handle the broadband service)

    Also the surrounding network is taken into account, if the existing telephone network is at a level that if and when the exchange can be broadband enabled is there enough lines within that exchange that would be able to handle DSL.

    This may have to be improved before addressing the exchange.

    Although the broadband roll-out team are trying to enable as many exchanges as possible nation-wide for the broadband service. They will not outline the exact reasons why an area or exchange has not been enabled.

    As broadband is not a service we can guarantee, the stance is "broadband work is ongoing and if and when an area is due to be broadband enabled customers within that exchange will be advised".

    I know this does not answer your query in detail or gives any definitive indication as to when the situation might change.

    I will let you know if there is any developments in the future.

    Thanks, Mark


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    #5
    ablelocks
    Registered Users Posts: 4,769 ✭✭✭ablelocks


    so 2 and a half years later, and the exchange still isn't enabled.  Can someone check with the "broadband roll out team" please.  


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    #6
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    ablelocks wrote: »
    so 2 and a half years later, and the exchange still isn't enabled.  Can someone check with the "broadband roll out team" please.  
    I am afraid we have no development on this exchange ablelocks.
    Tony


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    #7
    ablelocks
    Registered Users Posts: 4,769 ✭✭✭ablelocks


    eircom: Tony wrote: »
    ablelocks wrote: »
    so 2 and a half years later, and the exchange still isn't enabled.  Can someone check with the "broadband roll out team" please.  
    I am afraid we have no development on this exchange ablelocks.
    Tony
    a more comprehensive explanation would be appreciated.  Is it a technical or commercial issue?  


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    #8
    ablelocks
    Registered Users Posts: 4,769 ✭✭✭ablelocks


    bump for a response.


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    #9
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    ablelocks wrote: »
    bump for a response.

     
    Hi ablelocks

    I can understand you would appreciate an explanation to this however we are unable to offer reasons for eircom infrastructural or operational decisions on specific exchanges or specific aspects of its network I'm afraid.
    I've looked through this thread and I can confirm that the most insight we can offer you on this is found in post #4 created by mark.

    Thanks

    Al


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    #10
    ablelocks
    Registered Users Posts: 4,769 ✭✭✭ablelocks


     a 3 year old answer response that didn't give much information to start with isn't much of an "insight".  plus ca change, plus ca la meme chose eh?  


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    #11
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    ablelocks wrote: »
     a 3 year old answer response that didn't give much information to start with isn't much of an "insight".  plus ca change, plus ca la meme chose eh?  
    Hi ablelocks

    I can understand your feeling on this however the situation remains the same and we have no furtehr news as to when this exchange will be enabled.

    Thanks
    Al


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