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Unmountable Boot Volume

  • 13-06-2011 8:19pm
    #1
    Closed Accounts Posts: 2,244 ✭✭✭


    I know, another one of these BSOD threads...sorry

    Got this old laptop from a friend to clean out (viruses and such) Kept freezing during normal window operations so I booted it in safe mood. Downloaded and ran anti-malwarebytes and it caught a good few.

    Rebooted and now I keep getting the BSOD Unmountable Boot Volume.

    I've found an xp disc and tried running recovery but the very second it starts windows winthin the recovery it crashes. I can't run safe mode either so I'm stuck!

    Anything else I can do?

    Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭ArtyM


    First step, back it up.
    If you can take the drive out and connect it to another pc via a caddy (maplins should have one for about 20 euro) and copy all files out.
    Once you have done this you are in a better position to try the various fixes without risking data loss.
    Tbh I would say your best bet would be a factory restore as it sounds like it got well hit with viruses so if it was me I wouldnt try repairing as there may be traces of those viruses remaining.
    Google laptop model and factory restore and you should find the key combination required to access the restore feature.
    But be sure to backup first.
    Good luck


  • Closed Accounts Posts: 2,244 ✭✭✭AntiRip


    Thanks for your reply. I actual have one of those caddys so will do that in the morning. I've downloaded a mint livecd also just to see can I also do it that way.

    Once I get all the photos off it I be happy. I hate when you get someone's laptop to fix and you then take the responsibility for all their private data!


  • Registered Users, Registered Users 2 Posts: 8,750 ✭✭✭degsie


    I had to repair this same symptom recently. I used a recovery CD and got to a dos prompt to issue the command 'chkdsk c:/r'. This repaired the disk and then the laptop booted fine.


  • Closed Accounts Posts: 2,244 ✭✭✭AntiRip


    degsie wrote: »
    I had to repair this same symptom recently. I used a recovery CD and got to a dos prompt to issue the command 'chkdsk c:/r'. This repaired the disk and then the laptop booted fine.

    I actually didn't have the right caddy (this hdd was sata) so I got Hiren's BootCD but struggled with all the options. I went into miniXP alright but it wouldn't open the c: drive for me.

    I downloaded and burnt Recovery Console to a cd and now running chkdsk /r and fixbboot. Hopefully this will sort it out :)


  • Registered Users, Registered Users 2 Posts: 434 ✭✭TheBoffin


    Hi AntiRip,

    Check out MS KB Article 555302 in relation to repairing the boot sector.

    On another experimental note, if you do manage to get access to the data, look for the following file: C:\Windows\Memory.dmp

    If you can locate that, get it across to WinDBG and run a !analyze -v to see what was going on in the stack prior to the crash. This will most likely point to a .SYS file.

    Further info on crash dump analysis at MS KB Article 315263

    Best of luck with it!

    ;)


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