Eircom Filter

royaler83

Every month or two the filter that has my phone and broadband connected through it has to be replaced, when the phone rings the DSL drops. Every time I ring up they send out a new filter but none of them can tell me why it happens, I never really have any problem with the phone line itself. When the new filter goes in the problem is solved. What should I do?!

Sponge Bob

Have you a DECT and is it a Siemens ??

If not a DECT what is it?

royaler83

Sponge Bob wrote: »

Have you a DECT and is it a Siemens ??

If not a DECT what is it?

Don't know what a DECT is, sorry. Have an eircom modem via a phone socket and filter.

Just googled it there, a cordless phone you mean?! Yea have 1 and it is siemens and a landline aswell.

Sponge Bob

royaler83 wrote: »

Yea have 1 and it is siemens and a landline aswell.

Thought so, came across a siemens that used to blow filters once, think it supported landline sms or something. Normally it is lightning, not the phone itself.

royaler83

Sponge Bob wrote: »

Thought so, came across a siemens that used to blow filters once, think it supported landline sms or something. Normally it is lightning, not the phone itself.

Any way around it apart from changing the cordless?

Sponge Bob

Did you buy it in Argos or Currys and did it come with a white UK cable with irish adapter , is there a bulge in the cable ( inline the cable...like an egg shape) .

royaler83

Sponge Bob wrote: »

Did you buy it in Argos or Currys and did it come with a white UK cable with irish adapter , is there a bulge in the cable ( inline the cable...like an egg shape) .

Came from eircom I think cos we changed package. Cable seems just like a standard one

Sponge Bob

Thats OK so, just the Irish plugs at either end.

The phone is probably discharging a capacitor back down the line and blowing your filter. If in warranty get rid of it back to eircom.

Buy a Panasonic DECT phone next time

royaler83

Sponge Bob wrote: »

Thats OK so, just the Irish plugs at either end.

The phone is probably discharging a capacitor back down the line and blowing your filter. If in warranty get rid of it back to eircom.

Buy a Panasonic DECT phone next time

Dead on fair play to you

eircom: Ant

royaler83 wrote: »

Dead on fair play to you

Hi royaler83,

Seen your post. If you need help with your eircom phone /or need assistance to return this /or need a replacement adsl splitter or filters - just PM me and let me know your eircom Account number or home phone number.

All the best,
Ant

royaler83

eircom: Ant wrote: »

Hi royaler83,

Seen your post. If you need help with your eircom phone /or need assistance to return this /or need a replacement adsl splitter or filters - just PM me and let me know your eircom Account number or home phone number.

All the best,
Ant

PM sent