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Problem with Online Pass.

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  • 18-06-2011 8:26pm
    #1
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭


    I've had FIFA 11 since the day it came out and I've been able to play it online across multiple (10+) accounts on my PS3 without a problem.

    However, I changed my network settings to put my PS3 in a DMZ earlier, and now FIFA is asking me to purchase an Online Pass to play FIFA 11 online [on an account that hasn't been online before].

    I've tried to enter the code on the back of the manual, but it says it has already been used.

    Does anyone have a spare code, or any advice, because I'm not paying for an Online Pass when I should be able to play online for free?


Comments

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    #2
    Jax Teller
    Closed Accounts Posts: 8,763 ✭✭✭Jax Teller


    Happened to me a few times I usually just turn it off and it should work .


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    #3
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭Desire.


    keysersoze_88 wrote: »
    Happened to me a few times I usually just turn it off and it should work .

    Tried it a few times and it didn't work. :(


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    #4
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭Desire.


    Any ideas anyone? My free pass is up now and I can't play online.


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    #5
    Crackle
    Closed Accounts Posts: 960 ✭✭✭Crackle


    When you say an account that hasn't been online, do you mean a PSN account or is it an account (or profile) on your PS3?

    If it's still the same PSN account you should be able to re-download the online pass. You can find it on your purchase history on your account information.


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    #6
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭Desire.


    Crackle wrote: »
    When you say an account that hasn't been online, do you mean a PSN account or is it an account (or profile) on your PS3?

    If it's still the same PSN account you should be able to re-download the online pass. You can find it on your purchase history on your account information.

    I got onto EA and that's what they told me to do. Except I don't have the account that I downloaded it on as I was not able to reset my password after the PSN was hacked.

    I mean a new PSN account on a new profile. It should work because I've done it plenty of times before and it has worked fine.


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    #7
    Crackle
    Closed Accounts Posts: 960 ✭✭✭Crackle


    Hmm, strange one. Only other thing I can think of, and not not sure if it's tied to it or not, but is the new PSN account active on your system? (Under Account Information>System Activation)

    Like I said, I'm not sure if it would have anything to do with it but it's worth checking anyway.


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    #8
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭Desire.


    Tried it there, no change.

    I waited for an hour until someone more qualified in the customer service could talk to me. I was 21st in the queue and when it was finally my turn "There is no EA representative available at the this time."

    Aaaarrrgh! :rolleyes:


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    #9
    Equium
    Registered Users Posts: 539 ✭✭✭Equium


    Happens to me on an almost weekly basis. Most of the time I just cancel out of the online section and then return immediately. Sometimes choosing the free one week trial option solves the problem.


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    #10
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭Desire.


    I need to re-download the online pass; however, I do not have access to the account on which the pass was originally downloaded so I have to buy another pass.

    :(


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    #11
    F1ngers
    Moderators, Computer Games Moderators Posts: 10,294 Mod ✭✭✭✭F1ngers


    My guess is because you lost the "master" account on your PS3, you also lost access to the online pass.
    Unless Sony can help you retrieve your master account, only guessing, but you may need to buy a new online pass.


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    #12
    Desire.
    Closed Accounts Posts: 1,601 ✭✭✭Desire.


    F1ngers wrote: »
    My guess is because you lost the "master" account on your PS3, you also lost access to the online pass.
    Unless Sony can help you retrieve your master account, only guessing, but you may need to buy a new online pass.

    That's it all right. I'll just have to buy a new online pass.

    It's only €8 though I think, so that's grand.


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