eircom dsl down, but had a bb before

lisij

hi,
im experiencing some trouble with eircom (dont we all)... i had it all set uped, bb working perfectly, dsl line was connected to netgear router without any filters, an i decided to upgrade my router, so i sold my netgear, found my dusty eircome zyxel router, conected it, and from very first minute started to get disconnects and blah blah blah, well it didnt bothered me, caused i know any day ill get a normal router and all will be fine again, so, the real problem started on me the other day
i woke up as usual, and over the phone checked my emails, news.. over wifi, when ever i switched my PC, it were disconnected from the wifi, this had happened to me couple of times, so i decided to restart my router, and then.... and then thats it, dsl kept blinking since that time, had another zyxel router no joy, connected netopia ,still, dsl flashing and the routers web page shows no dsl connection, connection is down
ive restarted it, restored it, reset it millions of time, no joy, entered all the dns setting manually, nothing, dsl light is flashing and cant stay permanent.. called eircom, they said my line is working ok, nothing wrong with it, so after a talk they will send an engineer over to my house to check whats wrong but that will take 4 days, jesus cant live without bb that long
so my question is, does anyone had a similar problem, how you fixed it?
P.S dont have any dsl phones, sky tv or anything that might interfere with dsl line

jor el

Moved to eircom support forum.

eircom: Tony

lisij wrote: »

hi,
im experiencing some trouble with eircom (dont we all)... i had it all set uped, bb working perfectly, dsl line was connected to netgear router without any filters, an i decided to upgrade my router, so i sold my netgear, found my dusty eircome zyxel router, conected it, and from very first minute started to get disconnects and blah blah blah, well it didnt bothered me, caused i know any day ill get a normal router and all will be fine again, so, the real problem started on me the other day
i woke up as usual, and over the phone checked my emails, news.. over wifi, when ever i switched my PC, it were disconnected from the wifi, this had happened to me couple of times, so i decided to restart my router, and then.... and then thats it, dsl kept blinking since that time, had another zyxel router no joy, connected netopia ,still, dsl flashing and the routers web page shows no dsl connection, connection is down
ive restarted it, restored it, reset it millions of time, no joy, entered all the dns setting manually, nothing, dsl light is flashing and cant stay permanent.. called eircom, they said my line is working ok, nothing wrong with it, so after a talk they will send an engineer over to my house to check whats wrong but that will take 4 days, jesus cant live without bb that long
so my question is, does anyone had a similar problem, how you fixed it?
P.S dont have any dsl phones, sky tv or anything that might interfere with dsl line

Hi lisij
Can you PM me your tel. number and I can chase this issue with broadband support for you. If tech support have advised that a tech is due to go to your house there may not be much I can do remotely, but can have a look.
Tony

lisij

eircom: Tony wrote: »

Hi lisij
Can you PM me your tel. number and I can chase this issue with broadband support for you. If tech support have advised that a tech is due to go to your house there may not be much I can do remotely, but can have a look.
Tony

problem solved this mornin, engineer came in and fixed the dsl line, cheers for the help tho

eircom: Tony

lisij wrote: »

problem solved this mornin, engineer came in and fixed the dsl line, cheers for the help tho

Good to hear that lisij, appears tech support were correct. Any further issue post us here or give support a call on 1890260260.
Tony