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Account online not working

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  • 18-07-2011 8:18am
    #1
    landcruiserfj62
    Registered Users Posts: 88 ✭✭


    Hello, I signed up to view my account online, and the following link was provieded to access my account : https://youraccountonline.esb.ie/ebilling

    I have tried with Chrome and Ie but the site hasn't worked all weekend. Is this a problem on my end or yours?
    thanks.


Comments

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    #2
    Electric Ireland: Sonia
    Closed Accounts Posts: 11 ✭Electric Ireland: Sonia


    Morning Landcruiserfj62,

    It has come to our attention that there is indeed a temporary issue with viewing online billing. Our team is working hard to resolve this. I will post any updates as we recieve them. Sorry for the inconvience caused Landcruiserfj62.

    Regards,
    Sonia.


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    #3
    Electric Ireland: Sonia
    Closed Accounts Posts: 11 ✭Electric Ireland: Sonia


    Hi,

    Just an update, the ebilling service we provide should be back up and running now. If you have any further issues with it please feel free to send a message and we will look into it for you.

    Thanks,
    Sonia


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    #4
    Electric Ireland: Sonia
    Closed Accounts Posts: 11 ✭Electric Ireland: Sonia


    Hi again,

    Okay, I see where you are coming from now..apologies. Certainly, you can make online payments in between your usual payments. Please find below our sort code and account


    ESB Sort Code: 93-20-86
    ESB Bank Account Number:
    81900087

    Cheers,
    Sonia:)


  • Options
    #5
    Mayo Exile
    Closed Accounts Posts: 1,634 ✭✭✭Mayo Exile


    Sonia thanks for that. It's the info I'm looking for.

    P.S. Posted in the wrong thread.


  • Options
    #6
    landcruiserfj62
    Registered Users Posts: 88 ✭✭landcruiserfj62


    ive just checked now, but its still not working.


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    #7
    dewdrop
    Registered Users Posts: 265 ✭✭dewdrop


    have been trying in vain all day to complete the registration process.


  • Options
    #8
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi guys,

    Both the online billing log-in and registration sections should be up and running now. If you're still having trouble please let me know.

    Thanks,

    David.


  • Options
    #9
    landcruiserfj62
    Registered Users Posts: 88 ✭✭landcruiserfj62


    Working now thanks.

    One thing bothering me though, I just paid my bill using address esbelectricireland.com/laser , then logged back onto my accout and payment hadnt been updated. Lucky I kept my payment reference number, i'll check back later I suppose.


  • Options
    #10
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi landcruiserfj62 :)

    That's fine, no cause for concern - it can take a couple of days for a payment to process.

    All the best,
    Una


  • Options
    #11
    yaya16
    Closed Accounts Posts: 2 ✭yaya16


    :):)
    landcruiserfj62 wrote: »
    Hello, I signed up to view my account online, and the following link was provieded to access my account : https://youraccountonline.esb.ie/ebilling

    I have tried with Chrome and Ie but the site hasn't worked all weekend. Is this a problem on my end or yours?
    thanks.


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