Complaints against doctors

Mallet

I'm looking for advice on the best way to handle what I see as a couple of glaring errors from my mother's GP.
On 2 separate occasions since February my mother's specialists have sent emails to her GP recommending
1. the reduction of a strong prescription drug from 500mls twice a day to 250mls twice a day. This recommendation wasn't passed on to my mother who continued, for 3 months, taking double the dose that was recommended.
2. taking a particular drug that again her GP did not pass on to my mother.

In case 2, again, 3 months later, after a return visit to her specialist, my mother confronted her GP about this. The GP went to her email inbox and casually quipped that she'd simply missed the mail.
Is this acceptable?
I find it infuriating and totally incompetent.

Is the best thing to just leave and find a new GP?
Or should I, on my mothers behalf, make some formal complaint - and if so, to whom? (I don't reside in Ireland so am not up to speed on this)

Any advice would be very much appreciated.

The Hill Billy

Not a DCN issue. Also medical advice is neither to be sought nor given on boards.ie.

Closed.

HB