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Talk To Forums

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  • 24-07-2011 5:41pm
    #1
    aoshea83
    Registered Users Posts: 585 ✭✭✭


    Hey Everyone,

    Just a suggestion i felt might help certain Talk To Forums, if you feel it may not need it/be possible fair enough but could a system be put in place similar to the Help Desk Forum i.e.

    'In Progress', 'Resolved' Tags etc.
    Archive Sub Forum

    Anyway I thought I'd just throw it out there and see how ye feel about it!

    Cheers,
    aoshea83
    Post edited by Shield on


Comments

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    #2
    Chris P. Bacon
    Closed Accounts Posts: 3,808 ✭✭✭Chris P. Bacon


    Problems in the "Three" forum are never resolved.


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    #3
    aoshea83
    Registered Users Posts: 585 ✭✭✭aoshea83


    Chris P. Bacon wrote: »
    Problems in the "Three" forum are never resolved.

    Well ya I was actually aiming this at the Phone providers to be honest, I just think it it might tidy it up there, tag things with 'Issue' or similar and leave general discussion untagged, I don't know, it may not be feasible


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    #4
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    aoshea83 wrote: »
    Well I was actually aiming this at the Phone providers to be honest, I just think it it might tidy it up there, tag things with 'Issue' or similar and leave general discussion untagged, I don't know, it may not be feasible
    It's do-able alright surly, it may speed up the length of time it takes to sort out issues there to? (So the companies there should think it's a great idea I'd say:P:rolleyes:)

    It takes abit of getting use to, the colours and that but it is better.


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    #5
    El Weirdo
    Registered Users Posts: 11,647 ✭✭✭✭El Weirdo


    Chris P. Bacon wrote: »
    Problems in the "Three" forum are never resolved.
    Check out the Vodafone website error thread. Complete waste of time.


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    #6
    Wolfe Tone
    Closed Accounts Posts: 14,670 ✭✭✭✭Wolfe Tone


    I think on the whole these talk to forums are a bad idea, unless its something simple, like the problem I had nothing gets done.


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    #7
    -Corkie-
    Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Wolfe Tone wrote: »
    I think on the whole these talk to forums are a bad idea, unless its something simple, like the problem I had nothing gets done.

    I agree plus they do the company more harm than good imo. Google the companys name and you see all these threads that are never resolved....


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    #8
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    It's not to cheap to set up the likes of a Talk to section either going by a thread I seen on Politics.ie


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    #9
    MitchKoobski
    Registered Users Posts: 6,101 ✭✭✭MitchKoobski


    Have had a few people I know get problems sorted by the Vodafone representatives. I think of it as a decent alternative to ringing up customer service and taking a year off your life with stress.

    I would welcome some sort of "Pending: Resolved: Open" system though.


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    #10
    John Mason
    Hosted Moderators Posts: 10,661 ✭✭✭✭John Mason


    nothing gets resolved in the O2 forum either :rolleyes:


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    #11
    aoshea83
    Registered Users Posts: 585 ✭✭✭aoshea83


    Hi Mods,

    You can close this now, it's going nowhere,

    Cheers,
    aoshea83


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