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NGB upgrade. No change in download speed.

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  • 27-07-2011 1:50pm
    #1
    cwboy
    Registered Users Posts: 311 ✭✭


    Hi,

    I was supposed to be upgraded to the 8mb broadband over the past few days but when I do a speed test I am seeing no difference in speeds. Also when i check on My Eircom the package listed for my number is still the old package.

    Do I need to wait for the changeover even though I got an email saying it should be done?

    Thanks


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  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    cwboy wrote: »
    Hi,

    I was supposed to be upgraded to the 8mb broadband over the past few days but when I do a speed test I am seeing no difference in speeds. Also when i check on My Eircom the package listed for my number is still the old package.

    Do I need to wait for the changeover even though I got an email saying it should be done?

    Thanks

    Hi cwboy,

    Can you PM your telephone number and I will look into the order status of the upgrade.

    Thanks, Mark


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