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Tesco mobile

  • 28-07-2011 9:17am
    #1
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭


    Ported on 27/6 for a trial run, topped up by €10, purchased a 1gig data add-on. Yesterday I checked and had around €3 credit plus €16 in bonus credit but now today (28th) have 0 all across the board, is this how it works? Bonus credit valid for one month and then wiped?


Comments

  • #2
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Yes, bonus credit expires after 30 days.

    Regards
    Paul


  • #3
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    Thanks Paul.

    What is the data rate out of bundle? I think that's what wiped my regular credit out. :D


  • #4
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    It's 79c per MB Kenny

    Regards
    Paul


  • #5
    marathonic
    Registered Users, Registered Users 2 Posts: 1,676 ✭✭✭marathonic


    Tesco Mobile: Paul wrote: »
    It's 79c per MB Kenny

    Regards
    Paul


    So only 790 euro per gigabyte?? lol


    Edit: Actually, that's not the worst rates about - I've just checked Three and they are 99 cent per MB. Just shows, ya gotta watch those out of bundle internet sessions :-)


  • #6
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    marathonic wrote: »
    So only 790 euro per gigabyte?? lol


    This is out of bundle usage

    We have a daily bundle with 50mb for 79c (send data to 174209), a weekly bundle with 350MB (send data to 174210) for €2.99 and a 30 day bundle with 1024MB for €6.99 (send data to 174211).

    I think you will find this quite competitive.

    regards
    Paul


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  • #7
    marathonic
    Registered Users, Registered Users 2 Posts: 1,676 ✭✭✭marathonic


    Tesco Mobile: Paul wrote: »
    This is out of bundle usage

    We have a daily bundle with 50mb for 79c (send data to 174209), a weekly bundle with 350MB (send data to 174210) for €2.99 and a 30 day bundle with 1024MB for €6.99 (send data to 174211).

    I think you will find this quite competitive.

    regards
    Paul

    Yeah, sorry. I edited my original post above just as you posted this.


  • #8
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    You can buy another bundle before the first one ends and keep the unused allowance while extending the expiry to prevent going out of bundle

    Regards
    Paul


  • #9
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    Tesco Mobile: Paul wrote: »
    You can buy another bundle before the first one ends and keep the unused allowance while extending the expiry to prevent going out of bundle

    Regards
    Paul

    Yep, I did intend to but forgot. Luckily there wasn't much credit in there. :D


  • #10
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    How long does bonus/double top-up credit take to be applied? 24 hours now and no sign of it...


  • #11
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Kenny Logins wrote: »
    How long does bonus/double top-up credit take to be applied? 24 hours now and no sign of it...


    It happens immediately on topup. You have 2 balances that can both be checked at *100#

    If it has not been applied give care a call on 0894200000

    regards
    Paul


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  • #12
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    I spent a few minutes on the phone to CS going through this last week, still no bonus credit...


  • #13
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Kenny Logins wrote: »
    I spent a few minutes on the phone to CS going through this last week, still no bonus credit...


    Hi Kenny

    Sounds very unusual as the mechanism is triggered within the prepaid system on topup (as in its not a job that runs nightly or anything like that)

    Can you please PM me your number and I will take a look at this myself?

    thanks
    Paul


  • #14
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    All sorted. Thanks Paul. ;)


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