Old ESB online account used again?

Mayo Exile · 01-08-2011 8:19pm #1

I have switched back to ESB Electric Ireland from my current supplier. I have chosen the online billing direct debit plan.

However I can still login to my old ESB online account. Will this account be reused or will a new account be created? I can PM the old account number and email address used to whoever may respond to this post. Thanks.

Electric Ireland: David · 02-08-2011 9:34am

Hi Mayo Exile,

We usually aim to reuse (or 'recycle'

) the old contract account number so that a new one needn't be created; if you like, PM me the details and I'll have a look to see if this was done.

Thanks,

David.

Mayo Exile · 02-08-2011 10:10am

Thanks David. PM sent. I only applied yesterday to switch back to you.

Electric Ireland: David · 02-08-2011 10:13am

Thanks Mayo Exile, will check that now for you.

mckildare · 05-08-2011 9:21am

Sorry for thread hijack but I have a similar question

I have an online account from a place I was renting a couple of years ago, is it possible to change the account number/address to a new location? I want to keep the same email address if possible

Thanks
Martin

Electric Ireland: Mark · 05-08-2011 12:04pm

Hi mckildare,

Has your new ESB account already been set up? If the same account number has been used the online billing should automatically update to include the property details. If you would like to PM me on the details I can look into this for you.

Regards,

Mark

Old ESB online account used again?

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