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Three Talk To Forum feedback

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    #32
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    Gordon wrote: »
    Good point about the 121 type forum, it would make their internal tracking and reporting easier by far. Like the prison forum or sig forum where only the thread starter and three reps reply. Would be a shame to lose crowdsource helping though.
    I agree, there are many examples of threads where ordinary posters have posted a solution or assisted in some way. I think restrictive replies would be a huge disadvantage to how the forum would work.


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    #33
    -Corkie-
    Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    OK just to add whats being said allready. The opening times should be longer and be 5 days a week. I often got a pm/thread update from Vodafone after office hours.

    They need another Rep also to bring the number to 3 reps on the forum.

    I think a lot of people are P1sd of with the forum because things dont get sorted out. I think Patricks/Fionas hands are tied are and they are only taking orders from there superiors. In saying that I do think some of there managment team could do with a good kick up the back side.:)

    Thats my 2 cents anyway.


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    #34
    TheZohanS
    Closed Accounts Posts: 11,582 ✭✭✭✭TheZohanS


    TheZohan wrote: »
    As Dav pointed out the Three Reps. are around 3 days each week and for a limited time during these days, maybe a "sticky" should be made with their opening hours in the thread title.
    Chris P. Bacon wrote: »
    They already have a sticky for that.

    http://www.boards.ie/vbulletin/showthread.php?t=2056076658


    At least with the info in the thread title people might actually read when the Three reps. are active, posters are lazy.


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    #35
    -Corkie-
    Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    TheZohan wrote: »
    At least with the info in the thread title people might actually read when the Three reps. are active, posters are lazy.

    Thats true but there is too many stickys in that forum anyway. Whats the point of Patricks blog???. People are posting there problems on it as opposed to starting new threads. As you say they are lazy.


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    #36
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    OK, I'm wrapping this up and reviewing it today. Some good suggestions - some of which I'll be able to address here myself and some of which I'll be bringing to Three for a chat.

    I've a busy morning, so it'll be this afternoon when I come back.


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    #37
    -Corkie-
    Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Dav wrote: »
    OK, I'm wrapping this up and reviewing it today. Some good suggestions - some of which I'll be able to address here myself and some of which I'll be bringing to Three for a chat.

    I've a busy morning, so it'll be this afternoon when I come back.

    I forgot to say Dav there is a way too many stickies like the Vodafone forum. Look at the o2 forum it seems a way more neater and organised for some reason.:)


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    #38
    Mimikyu
    Registered Users Posts: 18,919 ✭✭✭✭Mimikyu


    This post has been deleted.


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    #39
    Chris P. Bacon
    Closed Accounts Posts: 3,808 ✭✭✭Chris P. Bacon


    Dav wrote: »
    OK, I'm wrapping this up and reviewing it today. Some good suggestions - some of which I'll be able to address here myself and some of which I'll be bringing to Three for a chat.

    I've a busy morning, so it'll be this afternoon when I come back.

    Anymore info on whats happening with the forum?


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