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TomTom Start Sat Nav wont start!

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  • 17-08-2011 2:47pm
    #1
    Registered Users Posts: 106 ✭✭


    HELP pls

    I have the above for Europe. I recently upgraded my map and after which I got a flashing red x. I went onto the site and followed the instructions to the letter and guess what happened - It won't start at all now! I have spoken and emailed TomTom. Bottom line minimum €75 to repair. I was in Maplin and someone mentioned downloading flash but I'm at a loss as to what to do. Any assistance would be appreciated before I bin it and look for alternatives. I only use it for holidays abroad and the the occassional unusual destination here.

    Thanks


Comments

  • Registered Users Posts: 23,157 ✭✭✭✭Alanstrainor


    Moved to the GPS forum.


  • Registered Users Posts: 81,220 ✭✭✭✭biko


    Does the PC recognise it when you connect it?
    If it doesn't start it probably won't but did you try that?


  • Registered Users Posts: 106 ✭✭ammg


    biko wrote: »
    Does the PC recognise it when you connect it?
    If it doesn't start it probably won't but did you try that?

    No computer does not recognise it either


  • Registered Users Posts: 81,220 ✭✭✭✭biko


    Try pressing the reset button for 10 secs or more?
    Afaik - the reset button is the small hole on the right as you look into the back just above the cradle connections.

    manual


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Try pressing & holding the power button for 20-30 seconds.
    All going well the device will reset & will start with the drums.
    Otherwise try removing the device from the cover.
    Just beside the USB connection there is a reset pin.Press & hold for a couple of second & release.


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  • Registered Users Posts: 106 ✭✭ammg


    I have tried holding down the reset button for 10 seconds.
    I have tried holding down the power button for 10 seconds.
    I have tried holding down both for 10 seconds.

    Nothing happens.

    Anyone know what the story with "flash" is? One of the guys mentioned it in Matlin but I don't know what to do.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Dont know if theres much of an option if you cant get a connection to your PC.


  • Registered Users Posts: 24,324 ✭✭✭✭phog


    Is it charged? Have you tried starting it when connected to the power supply of the car?


  • Registered Users Posts: 81,220 ✭✭✭✭biko


    Flashing refers to installing new software on a ROM card in the device but if it won't start that won't work.
    After googling a bit it seems most/all similar issues were fixed by a reset so that's the way to go I think. Keep trying holding the button/s down longer.

    75 to fix is quite steep as you can probably get a new one for that price on ebay. It would probably entail changing the ROM inside.


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