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Credit balance amount not repaid by Eircom

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  • 17-08-2011 7:37pm
    #1
    ttcomet
    Registered Users Posts: 469 ✭✭


    I left eircom in June and had credit of 38.68 Euro on my last bill, I rang the helpline and asked for it to be refunded, I was assured by the rep on the phone that I would be. However it is now August and I am still waiting on the cheque.

    Is there anything that can be done, without having to resort to the small claims court?


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    #2
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    ttcomet wrote: »
    I left eircom in June and had credit of 38.68 Euro on my last bill, I rang the helpline and asked for it to be refunded, I was assured by the rep on the phone that I would be. However it is now August and I am still waiting on the cheque.

    Is there anything that can be done, without having to resort to the small claims court?

    Hi ttcomet,

    Thank you for your post and apologies for any delay.

    Can you please PM your home phone number or eircom Account number and I will look into your query.

    Kind regards,
    Ant


  • Options
    #3
    ttcomet
    Registered Users Posts: 469 ✭✭ttcomet


    I sent you a PM last night, please let me know if you need anything else.


  • Options
    #4
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    ttcomet wrote: »
    I sent you a PM last night, please let me know if you need anything else.

    Thanks, I have received your PM.

    Looking into this and will advise shortly.

    Cheers,
    Ant


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